- Reading
- Learning craft bartending cocktails, riffs on classics, and curating cocktails
Brionna Wince-Duncan
Alexandria
Summary
Hospitality professional with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences, positive team building with coworkers, and effective time management skills. Reliable team player and adaptable to changing needs, showcasing expertise in mixology and customer interaction. Highly adaptable bartender eager to learn new skills and customs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Pitch 25 Beer Park
03.2024 - 03.2025
- Developed loyal clientele by delivering personable customer service, including name and drink memorization from customer to customer
- Knowledge of all 100 rotating beers on tap wall allowing for accurate suggestions to customers based on their preferences
- Organization, dating, and changing of kegs on tap wall as well as routine line cleaning and changing and storing of tap handles
- Performed opening and closing duties, proper cash handling, and liquor inventory
- Served high customer volumes during game days, private buyouts, and company events
Cocktail Bartender
Verde Garden
03.2024 - 03.2025
- Understanding of classic and modern cocktails, including origin and knowledge of base spirits
- Proper knowledge of cocktail building beginning with least to most expensive ingredient, shaking techniques, glassware, garnish, and presentation.
- Maintaining a clean workspace, including frequent washing of shaker tins, bar restock, and bottle organization
- Tasked with batching liqueurs and syrups for rotational cocktails
- Memorization of color banding systems for bitters, liqueurs, syrups, juices in both cocktail and frozen bar
Barista
Starbucks
11.2021 - 03.2024
- Promoted a light and welcoming atmosphere by greeting guests with a friendly demeanor and quickly addressing their needs
- Memorization of beverage recipes and preparation of ingredients
- Proper food handling, date labeling, storage, and disposal of ingredients after date expiration
- Ability to provide quick and friendly customer service to guests in drive through and cafe
- Cleaned counters, machines, utensils, and seating areas daily, as well as weekly deep cleaning of store
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Bar Server and Bartender
The Grove
05.2022 - 01.2023
- Knowledge of proper wine service, including wine presentation and bottle opening, and wine glass selection based on style of wine
- Developed strong product knowledge through food and beverage tastings and training sessions, enabling confident knowledge for guest guidance
- Centralized patron safety by monitoring alcohol consumption and arranging ride share services when necessary
- Collaboration with coworkers and management on cocktail creation for rotating drink menu
- Proper set up and take down for weddings, engagement parties, and company events
- Polished glassware before and after service, including polishing and rolling silverware as well as fine dining table set up
Server
Georgia James Tavern
01.2022 - 04.2022
- Short term sister concept of Georgia James opened under Chris Shepard exploring cuisine fusion with a focus on elevated bar dining
- Prior knowledge and memorization of customer reservations, including allergies, dietary restrictions, special events, and documentation of previous dining experience
- Trained on floor communication via discreet note handling, as well as standing areas to maximize guest visibility
- Worked alongside Sommelier to provide guest satisfaction in wine and food pairings
Server
YardHouse Darden Restaurants
11.2021 - 03.2022
- Menu memorization including sauces and ingredients used in each entrée and appetizer
- Ability to provide attentive service to multiple tables while food and drink running
- Properly describe beers and cocktails to patrons, specifically trained on beer styles and brewing processes
- Ability to help guests navigate large menu options ensuring dining satisfaction
Education
Bachelor of Science - Anthropology
University of Houston
Houston, TX12-2024
Bellaire High School
Houston, TX05-2018
Skills
- Extensive craft cocktail knowledge
- Event, craft cocktail, and speed bar trained
- Strong multitasking
- Hospitality service oriented
- Clear and effective communication
- Team building oriented
Certification
- ServSafe Alcohol - National Restaurant Association.
- ServSafe Food Handler's Certification
- Texas Opioid Training Initiative
Interests
Timeline
Bartender
Pitch 25 Beer Park
03.2024 - 03.2025
Cocktail Bartender
Verde Garden
03.2024 - 03.2025
Bar Server and Bartender
The Grove
05.2022 - 01.2023
Server
Georgia James Tavern
01.2022 - 04.2022
Barista
Starbucks
11.2021 - 03.2024
Server
YardHouse Darden Restaurants
11.2021 - 03.2022
Bachelor of Science - Anthropology
University of Houston
Bellaire High School
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