Knowledgeable RN manager with extensive experience in supervising nursing staff and managing patient care. Successfully led teams to improve patient outcomes through efficient resource allocation and adherence to best practices. Demonstrated leadership and communication skills in high-pressure environments.
Overview
11
11
years of professional experience
Work History
RN Acute Care Manager
Bon Secours Southampton Medical Center
10.2022 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patients.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality care delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Controlled costs to keep business operating within budget and increase profits.
Improved safety procedures to create safe working conditions for workers.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
RN Clinical Coordinator
Bon Secours Southampton Medical Center
03.2022 - 10.2022
Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
RN Supervisor
Bon Secours Southampton Medical Center
06.2018 - 10.2022
Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
ICU RN
Bon Secours Southampton Medical Center
06.2018 - 03.2022
Managed quality care for patients with varied conditions, including heart failure, end-stage renal disease and coronary artery disease
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities
Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs
Provided direct patient care, stabilized patients and determined next course of action
RN, Stepdown Unit
Sentara Obici Hospital
07.2016 - 06.2018
Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion
Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs
Managed nurses and nursing activities by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards
Investigated and resolved issues affecting hospital operations and patient care, including power or system outages, patient or family grievances, security issues and employee issues
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches
Supervised and managed functions including daily scheduling, tasking and administration
Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care
Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes
Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence
LPN
Armor Correctional Nursing
03.2014 - 05.2015
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion
Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity
Equipped patients with tools and knowledge needed for speedy and sustained recovery
Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns
Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management
Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions
Treated variety of illnesses affecting offenders in close quarters, including flu, gastrointestinal bugs, strep throat and lice
Stabilized prisoners suffering from falls, stab wounds or other injuries prior to hospital transfer
Complied with all security regulations within prison system and administered care in safest possible environment
Created and implemented care plans for prisoners suffering from chronic conditions, including diabetes, arthritis and COPD
Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns
Performed triage on all incoming patients and determined severity of injuries and illnesses
Education
No Degree - ADN Prerequisites
Roanoke Chowan Community College
Ahoskie, NC
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL
09.2020
ADN - Nursing
Paul D Camp Community College
Franklin, VA
05.2016
LPN - Licensed Practical Nursing
Southampton Memorial LPN School
Franklin, VA
09.2013
High School Diploma -
Ridgecroft High School
Ahoskie, NC
05.2008
Skills
Intravenous therapy
Patient and family advocacy
Personal care needs
Direct Patient Care
Medication distribution
Medication Administration
Proper catheter insertion/removal
IV setup
Managing deadlines
Critical care
Performing EKGs
Chest pain management
Strong clinical judgment
Insulin medication assistance
Removing sutures
Physical assessments
Tracheostomy Care
Professional bedside manner
Family Education
Patient Assessments
Vaccine administration
Foley catheters
Staff Management
Training and mentoring
Planning and scheduling
Nursing Staff Management
Team leadership
Time management
Decision-making
Customer service
Verbal and written communication
Complex Problem-solving
Staff training and development
Staff management
Documentation and reporting
Timeline
RN Acute Care Manager
Bon Secours Southampton Medical Center
10.2022 - Current
RN Clinical Coordinator
Bon Secours Southampton Medical Center
03.2022 - 10.2022
RN Supervisor
Bon Secours Southampton Medical Center
06.2018 - 10.2022
ICU RN
Bon Secours Southampton Medical Center
06.2018 - 03.2022
RN, Stepdown Unit
Sentara Obici Hospital
07.2016 - 06.2018
LPN
Armor Correctional Nursing
03.2014 - 05.2015
Bachelor of Science - Nursing
Chamberlain University
ADN - Nursing
Paul D Camp Community College
LPN - Licensed Practical Nursing
Southampton Memorial LPN School
High School Diploma -
Ridgecroft High School
No Degree - ADN Prerequisites
Roanoke Chowan Community College
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