Brittany Goley
Newport News
Summary
Experienced with coordinating administrative functions to ensure smooth office operations. Utilizes organizational and communication skills to support executive teams and manage multiple priorities. Strong understanding of problem-solving and adaptability to new challenges.
Overview
2
2
years of professional experience
Work History
Administrative Coordinator
Hampton Roads Oral And Maxillofacial Surgery
11.2023 - Current
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
Receptionist
Dreher And Associates
08.2023 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Resolved customer problems and complaints.
Administrative Clerk
MD Express
04.2023 - 06.2023
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Education
High School Diploma -
Anderson Union High School
Anderson, CA06.2004
Skills
- Attention to detail
- Data entry
- Time management
- File organization
- Office administration
- Inbound phone call handling
- Documentation and recordkeeping
- Telephone etiquette
- Filing
- Calendar management
- Scheduling appointments
- Bookkeeping
Timeline
Administrative Coordinator
Hampton Roads Oral And Maxillofacial Surgery
11.2023 - Current
Receptionist
Dreher And Associates
08.2023 - 11.2023
Administrative Clerk
MD Express
04.2023 - 06.2023
High School Diploma -
Anderson Union High School
Similar Profiles
Nicole CampbellNicole Campbell
Oral Surgery Assistant at Riverside Oral Surgery And Maxillofacial SurgeryOral Surgery Assistant at Riverside Oral Surgery And Maxillofacial Surgery
Makayla WoodMakayla Wood
Dental Assistant at Park Cities Oral & Maxillofacial Surgery AssociatesDental Assistant at Park Cities Oral & Maxillofacial Surgery Associates
Taylor SmithTaylor Smith
Oral Surgery Assistant at Central Oklahoma Oral & Maxillofacial Surgery AssociatesOral Surgery Assistant at Central Oklahoma Oral & Maxillofacial Surgery Associates