Brittany Harrison
Norfolk
Summary
Professional law enforcement leader with strong background in supervisory roles and correctional facility management. Adept at fostering team collaboration, ensuring compliance with regulations, and maintaining security and order. Skilled in conflict resolution, emergency response, and procedural enforcement. Known for reliability, adaptability, and results-driven approach.
Overview
12
12
years of professional experience
Work History
Jail Sergeant
Western Tidewater Regional Jail
Suffolk, VA
09.2024 - Current
- Supervised daily operations and ensured adherence to safety protocols and regulations.
- Managed inmate housing assignments, optimizing facility resources for security and efficiency.
- Coordinated training programs for new staff, enhancing team performance and operational standards.
- Conducted regular inspections to maintain compliance with safety and sanitation standards.
- Led incident response teams during emergencies, ensuring effective communication and resolution strategies.
- Mentored junior officers in conflict resolution techniques, fostering a collaborative work environment.
- Improved staff communication through daily shift briefings and updates on inmate behavior and facility needs.
- Addressed inmate grievances through fair and impartial investigations, resulting in the timely resolution of conflicts.
- Promoted a safe environment by enforcing jail policies and procedures consistently among all staff members.
- Trained new officers in jail operations, safety protocols, and crisis management techniques to improve overall team performance.
- Completed daily work report sheets and delegated tasks to employees.
- Supervised between 12-15 employees and performance of tasks and managed 750+ offenders.
Correctional Corporal
Western Tidewater Regional Jail
Suffolk, VA
10.2023 - 09.2024
- Supervised daily operations to ensure compliance with safety and security protocols.
- Conducted inmate assessments and maintained accurate documentation of behaviors and incidents.
- Implemented conflict resolution strategies to de-escalate tense situations effectively.
- Reduced instances of violence within the facility by proactively identifying potential conflicts and addressing issues promptly.
- Conducted thorough searches of inmates, their belongings, and common areas to prevent the introduction or circulation of contraband items.
Jail Officer
Western Tidewater Regional Jail
Suffolk, VA
05.2022 - 10.2022
- Supervised inmate activities, ensuring compliance with safety and security protocols.
- Conducted regular inspections of facilities, identifying potential safety hazards and recommending improvements.
- Managed inmate records, maintaining accuracy and confidentiality in documentation processes.
- Trained new officers on jail procedures, safety protocols, and emergency response techniques.
- Communicated effectively with diverse populations of inmates, addressing individual needs while upholding security standards.
- Improved inmate behavior by implementing consistent disciplinary policies and maintaining clear communication.
- Established positive working relationships and maintained boundaries with resident offenders.
- Supervised inmates during meals, recreation and other activities.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Prepared reports to document incidents and violations.
911 Call Taker
City Of Chesapeake
Chesapeake, VA
02.2022 - 05.2022
- Managed emergency call intake and triage to prioritize response efforts.
- Utilized computer-aided dispatch systems for efficient call routing and incident tracking.
- Collaborated with law enforcement, fire departments, and medical personnel during crisis situations.
- Provided critical information to responders while maintaining calm communication with distressed callers.
Amazon Delivery Driver
DCJ Logistics
Chesapeake, VA
06.2021 - 02.2022
- Organize package on truck
- Utilizing good time management to ensure packages are delivered on time to customers
- Operated various delivery vehicles safely while adhering to traffic regulations.
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Maintained accurate delivery logs to enhance tracking and accountability.
Field Project Coordinator
Walmart
03.2020 - 04.2021
- Build and removed fixtures for stores.
- Completed modular resets.
Online Grocery Department Manager
Walmart
Chesapeake, VA
08.2018 - 03.2020
- Excelled in a fast work environment
- Excellent customer service skills
- Ensured customer orders were correct and finished in a timely manner
- Filed paperwork daily
Customer Service Manager (CSM)
Walmart
Chesapeake, VA
08.2017 - 08.2018
- Processed transactions on register
- Managed cashiers, cart attendants, and maintenance associates.
- Ensured associates had coverage to complete breaks and lunches.
- Established great relationship with customers
- Ensured cashier had funds to operate register.
- Audit register daily.
- Pitched in to help fellow associates when needed.
Cash Office Associate
Walmart
Chesapeake, VA
06.2016 - 08.2017
- Assured bank deposits where ready to be sent out
- Completed paperwork daily
- Work in a time driven environment
- Audit cash vault
- Made and received cash orders
Cashier
Walmart
Chesapeake, VA
08.2014 - 06.2015
- Knowledgeable cashier
- Ran register and processed monetary transactions
- Excelled in a fast-paced environment
- Followed safety procedures
Education
High school or equivalent -
Skills
- Training (2 years)
- Customer Service (4 years)
- Inventory
- Time Management (6 years)
- Security protocols
- Incident investigation
- Inmate supervision
- Staff supervision
- Organizational skills
- Effective communication
- Firearms training
- Written communication
Assessments
- Work style: Reliability — Highly Proficient
- September 2019
- Tendency to be dependable and come to work
- Full results: Highly Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Jail Sergeant
Western Tidewater Regional Jail
09.2024 - Current
Correctional Corporal
Western Tidewater Regional Jail
10.2023 - 09.2024
Jail Officer
Western Tidewater Regional Jail
05.2022 - 10.2022
911 Call Taker
City Of Chesapeake
02.2022 - 05.2022
Amazon Delivery Driver
DCJ Logistics
06.2021 - 02.2022
Field Project Coordinator
Walmart
03.2020 - 04.2021
Online Grocery Department Manager
Walmart
08.2018 - 03.2020
Customer Service Manager (CSM)
Walmart
08.2017 - 08.2018
Cash Office Associate
Walmart
06.2016 - 08.2017
Cashier
Walmart
08.2014 - 06.2015