Brittany Neice

• Effectively coached team members to reach weekly and monthly sales goals.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Promoted exceptional customer service by engaging clients on sales floor.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
• Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
• Checked store merchandise regularly for proper display and replenishment.
• Constructed displays and signs to promote specified products and sales promotions.
• Built strong relationships with clients by following up on previous purchases and suggesting new products.
• Coordinated with other departments to provide smooth execution of sales initiatives.

Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.

• Kept detailed records of product influx and inventory for monthly, quarterly and yearly reports.
• Conducted employee training and onboarding processes with strategic goals in mind.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Communicated with vendors and suppliers to verify timely delivery of goods.

• Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Verified documentation and condition of freight to assure quality standards were achieved.
• Successfully navigated large shipments of materials through tight spaces and busy facilities.
• Assembled pallets and crates for secure transportation of materials.

• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
• Developed relationships with key store personnel to support proper product placement and visibility.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Developed plan-o-grams and layouts that maximized sales.
• Updated merchandise pricing to match new values and special promotional rates.