Brittany Campbell
Lynchburg
Summary
Professional animal care specialist with solid experience in maintaining clean, safe, and nurturing environments for pets. Strong focus on team collaboration, adapting to changing needs, and achieving results. Skilled in animal handling, feeding, grooming, and ensuring well-being. Reliable and flexible, with passion for providing top-quality care.
Overview
14
14
years of professional experience
Work History
Kennel Attendant
Pet Cabana
12.2023 - Current
- Provided daily care and supervision for animals, ensuring safety and comfort.
- Maintained cleanliness of kennel facilities, adhering to health and safety standards.
- Administered medications and treatments as directed by owner.
- Participated in training new staff on animal handling procedures and facility protocols.
- Engaged with pet owners, addressing questions and providing updates on their pets' wellbeing.
- Assisted in feeding schedules, accommodating specific dietary needs for various breeds.
Kennel/ Retail Supervisor
Pet Craze
05.2021 - 04.2023
- Supervised daily operations, ensuring optimal customer service and store presentation.
- Trained and mentored new staff on product knowledge and sale techniques.
- Managed inventory levels, maintaining stock accuracy and minimizing discrepancies.
- Supervised daily operations of kennel, ensuring safety and well-being of animals.
Retail Supervisor
Pet & Aquatic Warehouse
10.2017 - 04.2021
- Enhanced customer satisfaction by providing expert product and pet care advice.
- Maintained organized merchandise displays, ensuring cleanliness and accessibility for customers.
- Engaged customers with informative animal demonstrations, promoting proper pet care practices.
- Maintained cleanliness of the animals
- Utilized leadership skills to improve team efficiency and optimize daily operations.
Quality Assurance Analyst
StarTek
11.2011 - 06.2016
- Achieved high customer satisfaction by managing a large volume of calls.
- Enhanced team performance by training and mentoring new representatives effectively.
- Streamlined onboarding processes by developing comprehensive training materials for new hires.
- Resolved complex customer issues efficiently through collaboration with cross-functional teams.
- Identified trends in call data to enhance operational efficiency and service delivery.
Education
EMT Certification - Emergency Medicine
Central Virginia Community College
Lynchburg, VA08-2012
High School Diploma -
E. C. Glass High School
Lynchburg08-2010
Skills
- Maintaining cleanliness
- Animal care
- Animal handling expertise
- Adaptable and flexible
- Safety monitoring
- Canine behavior
- Hardworking and reliable
- Attention to detail
Timeline
Kennel Attendant
Pet Cabana
12.2023 - Current
Kennel/ Retail Supervisor
Pet Craze
05.2021 - 04.2023
Retail Supervisor
Pet & Aquatic Warehouse
10.2017 - 04.2021
Quality Assurance Analyst
StarTek
11.2011 - 06.2016
EMT Certification - Emergency Medicine
Central Virginia Community College
High School Diploma -
E. C. Glass High School