Brittany Wlodarczyk
Henry
Summary
Dynamic insurance consultant with a proven track record at State Farm, excelling in policy analysis and claims handling. Adept at building relationships and delivering exceptional customer service, I effectively guided clients through complex processes, ensuring their needs were met with precision and care. Committed to continuous improvement and teamwork.
Overview
10
10
years of professional experience
Work History
Insurance Consultant
State Farm
06.2022 - Current
- Assisted clients in understanding insurance policies and coverage options.
- Conducted research to identify suitable insurance products for client needs.
- Supported the preparation of insurance applications and documentation processes.
- Participated in training sessions to develop knowledge of industry standards.
- Adapted quickly to new software tools for processing claims and inquiries.
- Provided exceptional customer service during the claims process by guiding clients through each step and advocating on their behalf when needed.
Debit Card Specialist
Carter Bank & Trust
03.2017 - 06.2022
- Assisted with customer inquiries, delivering accurate information and resolving issues efficiently.
- Coordinated documentation processes for loan applications, enhancing workflow efficiency.
- Collaborated with team members to streamline procedures, improving service delivery times.
- Trained new staff on operational procedures, fostering a culture of continuous improvement and teamwork.
- Followed all company policies and procedures to deliver quality work.
Bank Teller
Carter Bank & Trust
08.2015 - 03.2017
- Assisted clients in understanding insurance policies and coverage options.
- Conducted research to identify suitable insurance products for client needs.
- Supported the preparation of insurance applications and documentation processes.
- Participated in training sessions to develop knowledge of industry standards.
- Adapted quickly to new software tools for processing claims and inquiries.
- Provided exceptional customer service during the claims process by guiding clients through each step and advocating on their behalf when needed.
Education
High School Diploma -
Franklin County High School
Rocky Mount, VASkills
- Licensed insurance agent
- Networking and relationship building
- Policy analysis
- Claims handling
- Insurance law
- Teamwork
- Customer service
Timeline
Insurance Consultant
State Farm
06.2022 - Current
Debit Card Specialist
Carter Bank & Trust
03.2017 - 06.2022
Bank Teller
Carter Bank & Trust
08.2015 - 03.2017
High School Diploma -
Franklin County High School