Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Wlodarczyk

Henry

Summary

Dynamic insurance consultant with a proven track record at State Farm, excelling in policy analysis and claims handling. Adept at building relationships and delivering exceptional customer service, I effectively guided clients through complex processes, ensuring their needs were met with precision and care. Committed to continuous improvement and teamwork.

Overview

10
10
years of professional experience

Work History

Insurance Consultant

State Farm
06.2022 - Current
  • Assisted clients in understanding insurance policies and coverage options.
  • Conducted research to identify suitable insurance products for client needs.
  • Supported the preparation of insurance applications and documentation processes.
  • Participated in training sessions to develop knowledge of industry standards.
  • Adapted quickly to new software tools for processing claims and inquiries.
  • Provided exceptional customer service during the claims process by guiding clients through each step and advocating on their behalf when needed.

Debit Card Specialist

Carter Bank & Trust
03.2017 - 06.2022
  • Assisted with customer inquiries, delivering accurate information and resolving issues efficiently.
  • Coordinated documentation processes for loan applications, enhancing workflow efficiency.
  • Collaborated with team members to streamline procedures, improving service delivery times.
  • Trained new staff on operational procedures, fostering a culture of continuous improvement and teamwork.
  • Followed all company policies and procedures to deliver quality work.

Bank Teller

Carter Bank & Trust
08.2015 - 03.2017
  • Assisted clients in understanding insurance policies and coverage options.
  • Conducted research to identify suitable insurance products for client needs.
  • Supported the preparation of insurance applications and documentation processes.
  • Participated in training sessions to develop knowledge of industry standards.
  • Adapted quickly to new software tools for processing claims and inquiries.
  • Provided exceptional customer service during the claims process by guiding clients through each step and advocating on their behalf when needed.

Education

High School Diploma -

Franklin County High School
Rocky Mount, VA

Skills

  • Licensed insurance agent
  • Networking and relationship building
  • Policy analysis
  • Claims handling
  • Insurance law
  • Teamwork
  • Customer service

Timeline

Insurance Consultant

State Farm
06.2022 - Current

Debit Card Specialist

Carter Bank & Trust
03.2017 - 06.2022

Bank Teller

Carter Bank & Trust
08.2015 - 03.2017

High School Diploma -

Franklin County High School

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Brittany Wlodarczyk