Brittany Critzer
Charlottesville
Summary
Experienced Operations Analyst with a proven track record of optimizing processes, enhancing efficiency, and driving cost reduction initiatives. Skilled in analyzing data, identifying trends, and implementing solutions to improve operational performance. Possesses strong attention to detail, problem-solving skills, and an ability to communicate complex information to work effectively across multiple teams. Committed to delivering high-quality results and continuously seeking opportunities for process improvement and organizational growth.
Overview
8
8
years of professional experience
Work History
Operations Analyst II
Dominion Energy
01.2023 - Current
- Analyze detailed reports and presentations for management, providing actionable insights to drive informed decision-making.
- Analyzed and interpreted financial data to manage budgeting and forecasting processes to support operational goals and objectives.
- Proactively respond to and address office-wide outages by swiftly identifying the root cause and implementing solutions to restore operations in a timely manner.
- Oversee monthly closing procedures, reconciling accounts and identifying any discrepancies for resolution.
- Proficient in creating and managing complex schedules for multiple teams and departments.
Administrative Assistant II
Dominion Energy
09.2018 - 01.2023
- Prepared reports, presentations, and correspondence for internal and external distribution, maintaining strict confidentiality.
- Assisted with project coordination, including ordering supplies, processing invoices, and tracking project progress.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Financial Service Advisor II
Union Bank & Trust
01.2017 - 08.2018
- Conducted in-depth financial analysis and created comprehensive financial plans to help clients achieve long-term financial success.
- Collaborated with team members to ensure compliance with regulatory requirements and internal policies.
- Conducted regular audits to identify and resolve discrepancies in accounts and transactions.
Education
Associate of Applied Science - Management
Blue Ridge Community College
Bachelor of Science - Business Management
The University of Alabama
Tuscaloosa, AL05-2026
Skills
- Enhancing efficiency
- Driving cost reduction initiatives
- Analyzing data
- Identifying trends
- Implementing solutions
- Attention to detail
- Problem-solving
- Working effectively across multiple teams
Timeline
Operations Analyst II
Dominion Energy
01.2023 - Current
Administrative Assistant II
Dominion Energy
09.2018 - 01.2023
Financial Service Advisor II
Union Bank & Trust
01.2017 - 08.2018
Associate of Applied Science - Management
Blue Ridge Community College
Bachelor of Science - Business Management
The University of Alabama
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