Brittny Yeo
Lovettsville
Summary
A dedicated professional with strong communication, time management, and computer skills. Proactive and detail-oriented, with a proven ability to communicate effectively. Reliable and hardworking, capable of working efficiently both independently and collaboratively withing a team setting. Personable and outgoing, with excellent interpersonal skills. Self-motivated, level-headed, and composed under pressure, demonstrating the ability to maintain professionalism in demanding situations. Committed to contributing to your company's success.
Overview
18
18
years of professional experience
Work History
Sr. Administrative Assistant
Grainger
02.2023 - Current
- Primary Business Partner to four Regional Managers overseeing the entire United States operations with a total headcount of 52.
- Acted as a strategic thought partner, understanding my leaders business priorities and anticipating their support needs ahead of time.
- Served as an extension of leadership to ensure message consistency, clarity, and the prompt execution of tasks across regional teams.
- Partnered with our strategic suppliers and internal business partners to ensure alignment on program objectives and performance expectations.
- Responsible for overseeing complex calendars, coordinating travel arrangements, and managing communication flow. Proactively anticipates needs, independently resolves issues, and adheres rigorously to deadlines.
- Facilitated successful Program meetings, supplier trainings, and Field Visits through meticulous planning, coordination, and execution of logistics.
- Acted as backup for other employees by providing support and adapting to the needs of other departments/leaders.
- Facilitated onboarding processes for new hires, contributing to a seamless integration into the team.
- Managed sensitive information with utmost discretion to maintain confidentiality at all times.
- Contributed to business improvement and development projects within the Metalworking program.
- Create and share analytics and reports that turn KPIs into easy-to-understand, useful insights for the program.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
Marketing Analyst / Special Event Coordinator
Premium Distributors of Virginia
12.2015 - 04.2022
- Tracking Monthly Sales Data: Setting up MBO, Incentive, and Volume Trackers in Idig & E360
- Updating the volume & mbo trackers daily.
- Analyzing sales data to come up with sales & volume goals for PVA Chantilly
- Recapping month end MBO's for Sales payouts as well as supplier recaps for billbacks.
- Entering account managers bonus's in portal upon supervisors absence.
- Inventory Reports Daily
- Completing/reviewing all new item forms submitted
- Running ranker report daily to release new items, keeping track of seasonals and discontinuing items in the system when no longer carrying or out of stock.
- Send communication out to sales team daily on new item releases
- Entering in all pre-orders on limited release items
- Preparing out of stock report for PVA Chantilly.
- Reporting Redbull sales daily in VIP & MSA.
- Renewing and completing all forms for Airport Badges held by PVA Chantilly employees. Keeping records & badges up to date to keep Premium in good standing with Marketplace Developments & Airport.
- In charge of all special events held onsite and offsite to include; communicating with suppliers and event coordinators upon communication, handle the routing, invoicing, ordering/inventory of product and communicating all details with set up and take down to the operations department not limited to delivery, warehouse, accounting and purchasing departments.
- Maintain positive relationships with suppliers, customers, and employees
- Assist with coordinating monthly supplier meetings to include invoicing the product being pulled for sampling, arranging food trucks or catering, entertainment as well as raffle prizes. Assist with the set up and break down of each meeting.
- Arrange catering for any department meetings as well as help set up.
- Back up to receptionist when needed to include the tasks of; settlement, invoicing, transfers, phones and daily report coverage, adjustments, check payments and balancing out reconciliation form
- Travel arrangements for employees to include; President, VP's and all employees
- Provide itineraries for all trips upon request
- Put together communication sheets to send out to company
- Assist with running and analyzing reports for operations and sales
- Ticket distribution and tracking for sporting events and concerts
- Assist with setting up vendors in the system in order to process payment
- Submitting check requests for charity/events/political contributions.
- Submit monthly expense report for all charges put on the company card for any office expenses.
- Responsible for processing any bill backs to suppliers.
- Approve and keep track of invoices being submitted for payment through captaris.
- Provide assistance to any department in need of help.
- Assist in creating presentations for our monthly supplier meetings to present company updates/ sales data to our sales team.
- Effectively maintain VP's & Presidents calendar on a daily basis to include travel, conference calls, etc.
Pricing Coordinator/ Executive Administrative Asst
Premium Distributors of Virginia
02.2014 - 11.2015
- Set up travel arrangements and reservations for all employees
- Provide itineraries to management upon request for any travel arrangements made (VP's & President)
- Responsible for maintaining and ordering office supplies for all locations including; Chantilly, Fredericksburg, Winchester and Warsaw
- Monthly Depletions Report – recording our sales and inventory for each supplier on a monthly basis.
- Provide front desk reception support when needed
- Track ticket requests for all events and coordinate with VP Sales on disbursement (Jiffy Lube Live, Redskins Suite & Washington Nationals)
- Arrange and order catering for company meetings
- Responsible for all pricing contracts to include all chain accounts.
- Complete monthly promotions contracts for each individual chain
- Prepare price change contracts for each chain as needed giving them the 30 day notice in advance of each price adjustment taking place
- Prepare new item, item change and discontinued item contracts for each chain
- Accountable for setting up new items in system.
- Communicate effectively with buyer and drivers anytime there is a scanning or pricing issue upon delivery to get the problem resolved.
- Effectively maintain VP's & Presidents calendar on a daily basis to include travel, conference calls, etc.
Receptionist
Premium Distributors of Virginia
05.2013 - 02.2014
- Answer all incoming calls for three locations (DC, Maryland & Virginia)
- Route calls to appropriate department/location/employee
- Check voicemails and make sure to respond appropriately
- Greeting all guests and welcoming them to the office
- Make sure all guests are signed in and direct them to the correct office space.
- Sort through the mail and make sure that all is distributed by end of day
- Keep customers accounts updated with license information as well as any other necessary changes
- Open all new customer accounts in system once obtaining the ABC license
- Keep a log of all draft calls that come in throughout the day and send them to draft manager upon receiving the initial call.
- Communicate any customer complaints/issues to the appropriate personnel in a timely manner.
- Follow up to make sure all customer requests in regards to new accounts/complaints are addressed.
- Responsible for FedEx account including tracking shipments and creating labels
- Editing customer orders when a request comes through either from the customer or sales representative.
- Creating shelf tags for all of our retail stores upon price increases
- Running Sales reports to track sales for current day through AS400/VIP
- Assist with password resets for all employees
- Learn and become familiar with products, territory guidelines as well as services and products available.
Teller II / Customer Service Rep
TD Bank
08.2009 - 12.2012
- Greeting customer's and welcoming them into our work place
- Responsible for guiding and assisting customer's questions and concerns.
- Taking care of all possible customer transactions (Re. cash, checks, safety deposit box, penny arcade, loan payments, deposits, withdrawals and inquires on accounts.
- Balancing out a cash drawer.
- Accountable for representing TD Bank in a positive way
- Developed excellent relationship skills with customers and co-workers.
- Works well in fast pace branch.
- Cross trained as a Customer Service Representative
- Trained in Opening and closing customer accounts
- Responsible for up-keeping store appearance
- Help maintain branch inventory
- Help assist and guide all customer calls.
- Trained to complete recap (settling ATM/ replenishing ATM, Grand total/sub totaling penny arcade, prepare shipment, maintain vault sheet and process all buy/sells balancing out the vault, ATM and penny arcade daily.
- Assist in training new hires
- Spread the TD Brand while volunteering at local community events
- Gained new fans while taking part in many Bank at Work
- Contributed to the success of store's CWI
- Worked hard to meet SR goals most of the year
- Assisted with cash audit and monthly reports such as penny and teller differences.
- Encourage and maintain store sales plan to increase SR results such as mortgages and credit cards as well as cross selling products to earn customers.
- Successfully comply with all CTR reporting (cash deposits, withdrawals, bank checks, money orders)
- Able to lead and participate in retailtainment events as well as wow zone classes.
Receptionist/Cashier
Jack Daniels Motors
06.2008 - 07.2009
- Customer support
- Receiving and guiding customer calls.
- Responsible for all payment transactions
- Entering and maintaining records of all transactions made.
- Keeping track, confirming, and scheduling appointments each day.
- Developed strong people relationship with management and customers.
- Responsible for dealership funds (Re. safe, cash drawers, and customers' check/credit and cash transactions.
Education
Associate in Arts (A.A.) - Business Administration
Northern Virginia Community College
Sterling, VA06-2023
High School Diploma - undefined
Elmwood Park High School
Elmwood Park, NJ06.2008
Skills
- Proficient in Microsoft office
- Executive support experience
- Expert time management
- High-level multitasking
- Travel coordination
- Expense reporting
- Strong organizational skills
- Event Logistics Management
- Special Event Planning
- Scheduling and calendar management
- Critical thinking
- Time management
Timeline
Sr. Administrative Assistant
Grainger
02.2023 - Current
Marketing Analyst / Special Event Coordinator
Premium Distributors of Virginia
12.2015 - 04.2022
Pricing Coordinator/ Executive Administrative Asst
Premium Distributors of Virginia
02.2014 - 11.2015
Receptionist
Premium Distributors of Virginia
05.2013 - 02.2014
Teller II / Customer Service Rep
TD Bank
08.2009 - 12.2012
Receptionist/Cashier
Jack Daniels Motors
06.2008 - 07.2009
High School Diploma - undefined
Elmwood Park High School
Associate in Arts (A.A.) - Business Administration
Northern Virginia Community College