Britton Lackey
Danville
Summary
Dynamic and empathetic Concierge/Dining Associate at Commonwealth Senior Living, adept in conflict resolution and fostering respect among diverse clientele. A classical pianist and reliable team player, I excel in creating welcoming environments and resolving issues efficiently. My background has prepared me for the experiences I will face while in Music School and working with the public sector.
Overview
1
1
year of professional experience
Work History
Concierge/ Dining Associate
Commonwealth Senior Living
06.2023 - 10.2024
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided customer service to diverse clientele, fostering an atmosphere of individuality and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant necessary information.
Education
High School Diploma -
Westover Christian Academy
Danville, VA05-2025
Skills
- Classical Pianist
- Experienced Actor
- Singer & Song Writer
- Soccer Coach
- Lover of learning
- Reliable
Affiliations
- A Christian
- Pastor's son, grandson, great grandson, and nephew
- Member of Faith Memorial Baptist Church
- Theatre Guild of Rockingham County
Timeline
Concierge/ Dining Associate
Commonwealth Senior Living
06.2023 - 10.2024
High School Diploma -
Westover Christian Academy
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