Robert Key
RICHMOND
Summary
Dynamic Registration and Referral Coordinator at Health Brigade with expertise in patient scheduling and referral tracking. Proven ability to enhance service delivery through effective communication and collaboration. Recognized for exceptional organizational skills and attention to detail, ensuring timely access to healthcare services while maintaining high standards of patient care.
Overview
27
27
years of professional experience
Work History
Registration and Referral Coordinator
Health Brigade
1010 N Thompson St Richmond VA 23230
09.2004 - Current
- Coordinated patient referrals to ensure timely access to healthcare services.
- Streamlined communication between healthcare providers and patients for enhanced service delivery.
- Managed appointment scheduling, optimizing workflow efficiency for clinical teams.
- Developed and maintained referral tracking systems to monitor patient progress.
- Collaborated with multidisciplinary teams to address patient needs effectively.
- Trained new staff on referral protocols and operational procedures to improve team performance.
- Scheduled appointments with specialists on behalf of clients.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
Bookeeer
Home Depot
11260 W Broad St Glen Allen VA 23060
05.1999 - 09.2004
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Rock Hill High School
Rock Hill, SC05-1993
Skills
- Patient scheduling
- Multi-line phone proficiency
- Medical terminology knowledge
- Data entry proficiency
- Appointment scheduling
- Follow-up coordination
- Accurate documentation
- HIPAA regulations
- Record preparation
- Caseload management
- Healthcare systems
- MS office expertise
- Physician reports
- Referral tracking
Timeline
Registration and Referral Coordinator
Health Brigade
09.2004 - Current
Bookeeer
Home Depot
05.1999 - 09.2004
High School Diploma -
Rock Hill High School