Summary
Overview
Work History
Skills
Timeline
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BRONTE MCCONNELL

Spotsylvania,VA

Summary

Well-qualified Multifamily Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

2026
2026
years of professional experience

Work History

Assistant Property Manager

Drucker + Falk, LLC
01.2023 - Current
  • Oversee daily property operations for a 387-unit multifamily community, ensuring compliance with policies and high resident satisfaction.
  • Collect and process rent payments, late fees, and deposits; track accounts using property management software (e.g., Yardi, Knock).
  • Maintain delinquency rates under 1% through proactive rent collection, payment plan negotiation, and timely follow-ups.
  • Manage digital records for leases, renewals, maintenance requests, and resident communications to streamline workflows.
  • Assist with marketing, outreach, and leasing campaigns, contributing to reduced vacancy rates during lease-up period.
  • Prepare monthly performance reports for ownership, including occupancy, rental income, and maintenance expenses.
  • Serve as candidate for the 2025 Virginia Apartment Management Association Advisory Committee Board; attend monthly VAMA meetings.

Resident Services Coordinator

Drucker + Falk, LLC
01.2018 - 01.2019
  • Exceeded leasing goals and successfully stabilized the community ahead of schedule, achieving full occupancy in record time during the lease-up period.
  • Fostered relationships with local businesses to create partnership programs, offering resident discounts at partnered locations to enhance community appeal and resident satisfaction.
  • Engaged prospective residents through prompt follow-up and strategic scheduling of property tours to maximize lead-to-lease conversions and occupancy rates.
  • Built rapport with new residents to create a welcoming environment, boosting early move-in satisfaction and encouraging referrals during the lease-up phase.
  • Collected rental payments, processed transactions, and maintained accurate resident records in property management systems such as Entrata and LeaseHawk.

Leasing Manager

MAA
01.2016 - 01.2018
  • Directed all leasing operations for a high-volume multifamily community, consistently meeting or exceeding occupancy and revenue goals.
  • Trained, mentored, and coached leasing consultants to improve closing ratios, customer service standards, and compliance with Fair Housing regulations.
  • Welcomed prospective residents, conducted engaging apartment tours highlighting community amenities and features, and prepared accurate lease agreements.
  • Verified applicant income, employment, and background documentation to ensure compliance with leasing criteria and Fair Housing regulations.
  • Analyzed market trends, competitive properties, and traffic reports to develop targeted leasing strategies that maximized lead-to-lease conversions.

Commercial Coordinator

Steelhead Management
2020 - 2021
  • Oversaw vendor contracts, maintenance schedules, and capital improvement projects to maintain property value and minimize downtime.
  • Monitored annual operating budgets, controlling expenses.
  • Conducted regular property inspections to identify maintenance needs, ensure safety compliance, and protect owner investments.
  • Scheduled and oversaw preventative maintenance programs to reduce equipment downtime, extend asset life, and ensure optimal property operations.
  • Prepared detailed monthly financial and operational reports for ownership.

Skills

  • Property Management Software: Yardi, Entrata, Knock
  • Lease Administration & Fair Housing Compliance
  • Rent Collection & Delinquency Control
  • Budgeting, Expense Tracking & Financial Reporting
  • Vacancy Reduction & Lease-Up Strategies
  • Vendor & Contractor Management
  • Conflict Resolution & Resident Retention Programs
  • Occupancy Reporting & KPI Tracking
  • Staff Training & Team Collaboration

Timeline

Assistant Property Manager

Drucker + Falk, LLC
01.2023 - Current

Resident Services Coordinator

Drucker + Falk, LLC
01.2018 - 01.2019

Leasing Manager

MAA
01.2016 - 01.2018

Commercial Coordinator

Steelhead Management
2020 - 2021

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BRONTE MCCONNELL