Brooke Bowers
Middlebrook
Summary
Accomplished Director at Creative Wonders Learning Center, adept in strategic planning and team management, significantly enhancing decision-making processes and fostering a culture of continuous improvement. Demonstrated expertise in budget management and relationship building, leading to robust professional growth and financial stability. Renowned for charismatic leadership and innovative solutions, ensuring optimal team performance and collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director
Creative Wonders Learning Center
07.2015 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Assisted in recruiting, hiring and training of team members.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Direct Service Advocate II
Commonwealth Center for Children and Adolescents
12.2012 - 02.2015
- Supported team members, fostering a collaborative and productive work environment.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Handled escalations professionally, demonstrating composure under pressure while finding satisfactory solutions for both parties involved.
- Made referrals to appropriate services, following up to confirm patients received access to required care.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
Education
Master of Arts - Human Services Counseling
Liberty University
Lynchburg, VA05-2023
Bachelor of Science - Psychology: Crisis Counseling
Liberty University
Lynchburg, VA05-2022
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Team management
- Creativity and innovation
- Goal setting
- Budget management
- Program management
- Charismatic leader
- Team leadership
- Effective leader
- Performance improvement
Certification
- CPR/AED Instructor Certification
- Child Development Associate (CDA) Certificate
Timeline
Director
Creative Wonders Learning Center
07.2015 - Current
Direct Service Advocate II
Commonwealth Center for Children and Adolescents
12.2012 - 02.2015
- CPR/AED Instructor Certification
- Child Development Associate (CDA) Certificate
Master of Arts - Human Services Counseling
Liberty University
Bachelor of Science - Psychology: Crisis Counseling
Liberty University
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