Brooke Hashem
Stafford,VA
Summary
Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote stimulating learning environment. Offers strong organizational and student engagement skills.
Overview
22
22
years of professional experience
Work History
Daily Building Substitute
Stafford County Public Schools
04.2023 - Current
- Adapted lesson plans to meet diverse student needs and learning styles.
- Supported classroom management by maintaining a positive learning environment.
- Collaborated with teachers to ensure continuity of instruction during absences.
- Implemented educational activities that engaged students and reinforced curriculum objectives.
- Developed rapport with students, fostering a supportive and inclusive classroom atmosphere.
Etsy shop owner
Brooke Hashem Art
04.2020 - Current
- Develop and maintain online shop
- Create custom and one of a kind art and home decor items for purchase
- Deliver excellent customer service to ensure high levels of customer satisfaction
- Handle customer enquiries in a timely and professional manner
- Market shop through social media
- Compose listings, upload photos, package and ship items
Receptionist
Dr Jaklin Bezik
04.2012 - 03.2015
- Greet patients and visitors in a friendly and inviting manner
- Schedule appointments for patients
- Assist patients in filling out required intake and medical forms
- Confirm patient appointments via phone
- Perform basic accounting tasks such as taking patient payments and preparing billing statements
- Update patient insurance information
- Maintain petty cash available in the dentist office
- Maintain an organized and well stocked front office
- Coordinated communication between patients and healthcare providers to streamline information flow.
- Ensured compliance with HIPAA regulations while handling sensitive patient information.
- Answered phone promptly and directed incoming calls to correct offices.
Front desk
Black Eagle limousine
09.2005 - 11.2011
- Greet customers in person and on phone with a friendly and inviting manner
- Schedule car service for customers
- Billed customers for products and/or services
- Kept customer files updated with current invoices, bills and contact information
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier
Home Goods
10.2004 - 01.2005
- Greeting customers upon entry into store in a friendly and inviting manner
- Performed all checkout procedures quickly and accurately, while also promoting store credit card to customers
- Issuing refunds and exchanges
- Assisted sales floor staff with stocking shelves and maintaining a clean and organized checkout lane
Education
Highschool diploma -
Hayfield Secondary
Alexandria, VA06-2003
Skills
- Excellent phone and in-person communication skills
- Organization, time management and multitasking abilities
- Computer literacy in basic applications
- Positive reinforcement
- Adaptable
- Group and individual instruction
- Lesson plan implementation
Timeline
Daily Building Substitute
Stafford County Public Schools
04.2023 - Current
Etsy shop owner
Brooke Hashem Art
04.2020 - Current
Receptionist
Dr Jaklin Bezik
04.2012 - 03.2015
Front desk
Black Eagle limousine
09.2005 - 11.2011
Cashier
Home Goods
10.2004 - 01.2005
Highschool diploma -
Hayfield Secondary