Brookelynn Ulman
Virginia Beach
Summary
Dynamic bartender and server with a proven track record of generating over $300,000 in annual sales. Expertise in upselling and enhancing guest experiences through strong relationship-building and multitasking skills.
Overview
8
8
years of professional experience
Work History
Bartender & Server
Watermans Surfside Grille
Virginia Beach
11.2023 - Current
- Maintained consistent sales bringing in over $300,000 for the restaurant a year and $1,000-$5,000 daily.
- Upsold food and beverage items, consistently increasing average check totals and contributing to higher daily sales value.
- Managed multiple tables simultaneously in a very high volume restaurant, balancing speed and accuracy while ensuring the guest is satisfied.
Server
CP Shuckers Oceanfront
Virginia Beach
09.2020 - 11.2023
- Consistently ranked top server; selected as lead trainer, onboarding 10+ new hires.
- Served 50–300 guests per shift while ensuring 100% customer satisfaction.
- Build customer loyalty through personalized recommendations and relationship-building.
Social Media & Recruiting Intern
Media Barn
Virginia Beach
04.2023 - 08.2023
- Grew social media engagement by X% across 3 platforms through original content and paid campaigns.
- Pitched, filmed, and edited TikTok videos that boosted following and brand awareness.
- Recruited and screened candidates for focus groups, conducting 20+ phone interviews weekly.
Sales Associate
American Eagle
Virginia Beach
01.2018 - 01.2020
- Assisted 50+ customers daily, driving loyalty sign-ups (150+ new members).
- Maintained store visuals and supported opening/closing duties to ensure smooth operations.
Education
Bachelor of Marketing and Business -
Old Dominion University
Norfolk, VA12-2025
High School Diploma -
First Colonial High School
Virginia Beach, VA01.2021
Some College (No Degree) - Nursing
Old Dominion University
Norfolk Skills
- Customer service expertise
- Anticipating guest needs
- Relationship management
- Sales techniques
- Team collaboration
- Social media marketing
- Content creation
- Recruitment strategies
- Hospitality and accommodation
- Handling difficult customers
Websites
Awards And Leadership
- 3.0 GPA Student
- National Honor Society & National Junior Honor Society
- Kappa Delta Sorority — Vice President of Learning & Development
- Kappa Delta Sorority — Director of Social Media
- Microsoft Certified (word, excel, and slides)
- Train and mentor new front-of-house staff on bar operations and service standards.
- Deliver exceptional guest experiences, building repeat customer relationships.
- Craft cocktails and maintain bar inventory while ensuring responsible alcohol service.
- Provide high-volume bartending and table service in a fast-paced oceanfront restaurant.
Timeline
Bartender & Server
Watermans Surfside Grille
11.2023 - Current
Social Media & Recruiting Intern
Media Barn
04.2023 - 08.2023
Server
CP Shuckers Oceanfront
09.2020 - 11.2023
Sales Associate
American Eagle
01.2018 - 01.2020
Bachelor of Marketing and Business -
Old Dominion University
High School Diploma -
First Colonial High School
Some College (No Degree) - Nursing
Old Dominion University
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