Brooklyn Rando
Reston
Summary
Creative artist and dedicated professional with a proven track record in management, leadership, and effective communication. Recognized for a detail-oriented approach to problem-solving and strategic planning, consistently delivering resourceful solutions that drive success. Passionate about fostering collaboration and inspiring teams to achieve their best work.
Overview
8
8
years of professional experience
Work History
BUILDING OPERATIONS MANAGER
SkateQuest
05.2023 - Current
- A Building Operations Manager is responsible for overseeing the daily operations, maintenance, and management of the building.
- Review and approve invoices related to services, maintenance, and repairs.
- Serve as the main point of contact for building tenants and address concerns or complaints
- Ensure the building environment is conducive to tenant satisfaction and comfort.
- Provide training to staff members.
- Oversee renovation and improvement projects within the building, ensuring that projects are completed on time while minimizing disruption to the customers and occupants.
- Respond to building emergencies, coordinating with emergency services when needed.
- Maintain records of maintenance, inspections, repairs, and other operational activities
ICE RINK SUPERVISOR & ZAMBONI DRIVER
Canal Ice Rink
11.2022 - 03.2023
- Taught company procedures to new employees and increased progress by identifying areas of weakness.
- Assisted managers with employee recruitment and interviews.
- Answered customer questions and made product recommendations according to needs.
- Organized workflow tasks to prevent downtime and production gaps.
- Monitored activities to ensure adherence to rules and safety procedures, and arrange for removal of unruly patrons.
- Provided information about facilities, entertainment options and rules and regulations.
- Recorded details of attendance, sales, receipts, reservations, and repair activities.
- Sold tickets and collected fees from customers.
- Trained on the Zamboni, provided ice cuts every session.
BARBER APPRENTICE
PR Barbers
05.2018 - 09.2020
- Used clippers and shears to complete various types of fades, shaves and cuts
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences
- Counted and documented opening and closing cash amounts daily
- Distributed business cards outside of salon to generate new business
- Responsible for opening/closing the barber shop
- Sanitizing the work stations and waiting area
- Welcomed clients, checked them in, consulted them on their desired hairstyle
- Facial hair maintenance, custom shaves and a number or grooming services
- Meet and exceed daily productivity goals, including high call volume with appointments setting, responsible for closing the cash register and taking deposits to the bank.
APPAREL ASSOCIATE
Dick Sporting Goods
12.2018 - 05.2020
- Maintained loss prevention standards by monitoring and observing customers on sales floor
- Displayed and organized products in store to help customers locate products easily
- Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable
- Created stunning displays to capture customer attention
- And increase sales
- Operated cash register to complete cash, check and credit card transactions
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks
- Selected, recommended and located merchandise based on customer needs and desires.
Education
COMPLETED COURSEWORK TOWARDS DEGREE -
Northern Virginia Community College
Sterling, VAHIGH SCHOOL DIPLOMA - undefined
South Lakes High School
Reston, VA01.2014
Skills
- Client assistance
- Implementation of safety measures
- In-store product presentation
- Continuous skill development
- Visual arts proficiency
- Efficient facility oversight
- Hands on
- Adaptable to new concepts
- Strategic problem-solving skills
- Creative solution developer
Timeline
BUILDING OPERATIONS MANAGER
SkateQuest
05.2023 - Current
ICE RINK SUPERVISOR & ZAMBONI DRIVER
Canal Ice Rink
11.2022 - 03.2023
APPAREL ASSOCIATE
Dick Sporting Goods
12.2018 - 05.2020
BARBER APPRENTICE
PR Barbers
05.2018 - 09.2020
HIGH SCHOOL DIPLOMA - undefined
South Lakes High School
COMPLETED COURSEWORK TOWARDS DEGREE -
Northern Virginia Community College