Brooklyn Wharton
Reva
Summary
Dynamic and organized professional with strong customer service skills, honed as a Receptionist at All Install. Proven ability to resolve client issues and enhance office efficiency through effective communication and data entry. Recognized for maintaining a positive atmosphere and collaborating seamlessly with team members to achieve operational excellence. Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in the Safety Attendant role.
Overview
1
1
year of professional experience
Work History
Receptionist
All Install
08.2024 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
Crew Member
CC's Icecream
04.2024 - Current
- Worked front counter and other areas.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Associate of Science - Health Sciences
Germanna Community College
Locust Dale, VA12-2027
High School Diploma -
Eastern View High School
Culpeper, VA05-2024
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Supply management
- Positive and professional
- Customer service
- Problem-solving
- Punctual and reliable
- Team collaboration
- Visitor and customer relations
Timeline
Receptionist
All Install
08.2024 - Current
Crew Member
CC's Icecream
04.2024 - Current
Associate of Science - Health Sciences
Germanna Community College
High School Diploma -
Eastern View High School
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