CHRISTOPHER JONES
Alexandria
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
12
12
years of professional experience
Work History
Shift Lead Supervisor
DC Doors – Zoe's Drop-in Center
01.2024 - Current
- Provide services and support to up to 50 individuals to develop and enhance social, emotional and independent living skills.
- Accurately document individuals' progress and program needs
- Maintain a youth friendly secure and therapeutic environment.
Resident Service Coordinator
Vesta Corporation
05.2022 - Current
- Assess resident's needs for social service intervention
- Assist and empower residents through provision of education, vocation, and other opportunities for self-improvement
- Establish and sustain partnerships with community-based social services providers.
Family Resource Specialist
Justice Works Youth Care
09.2021 - 05.2022
- Engage families in service and treatment planning.
- Assess family and client needs.
- Plan and implement appropriate interventions using evidence based and best practice approaches.
- Maintain open communication with referring authorities.
- Attend court hearings and provide testimony as required.
- Assist youth/families in accessing and navigating community resources.
Ambassador
Landmark Health
08.2018 - 03.2022
- Conduct home and telephonic visits w/ patients to collect clinical and psychosocial information
- Completed designated tasks; Resource referral, Quality measure documentation, telemedicine setup
- Participation in weekly interdisciplinary team meetings
Service Coordinator
Abilities In Motion
07.2016 - 08.2018
- Assist with accessing community resources and providers
- Conduct Needs Assessments for consumer determining level of care needed
- Document daily service notes and monitor care plans according to state regulations.
Youth Behavioral Specialist - Supervisor
Children's Home of Reading
03.2013 - 03.2016
- Provide direct care for residents within the facility
- Maintain daily logs of residents' behaviors and progress
- Participate in supervisory meetings and behavioral analysis meetings pertaining to the residents.
Blended Case Manager – Youth department
Service Access & Management, Inc. (SAM, Inc)
05.2014 - 03.2015
- Assist in accessing community resources and providers
- Participate in interagency planning
- Attend court hearings
Education
Bachelor of Arts - Criminal Justice
Alvernia University
Reading, PA05.2009
Associate in Applied Science - Criminal Justice
Reading Area Community College
Reading, PA06.2006
Skills
- Timely Documentation Skills
- Interdisciplinary Team Collaboration Experience
- Creativity and Innovation
- Mentoring and Coaching
- Networking and Relationship Building
- Program Planning
- Conflict Mediation
- Teamwork and Collaboration
- Attention to Detail
Timeline
Shift Lead Supervisor
DC Doors – Zoe's Drop-in Center
01.2024 - Current
Resident Service Coordinator
Vesta Corporation
05.2022 - Current
Family Resource Specialist
Justice Works Youth Care
09.2021 - 05.2022
Ambassador
Landmark Health
08.2018 - 03.2022
Service Coordinator
Abilities In Motion
07.2016 - 08.2018
Blended Case Manager – Youth department
Service Access & Management, Inc. (SAM, Inc)
05.2014 - 03.2015
Youth Behavioral Specialist - Supervisor
Children's Home of Reading
03.2013 - 03.2016
Associate in Applied Science - Criminal Justice
Reading Area Community College
Bachelor of Arts - Criminal Justice
Alvernia University
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