Bruce Sanchez
Manassas
Summary
Dynamic and dedicated professional with experience at Honda, excelling in vehicle transport and customer service. Proven ability to optimize routes and maintain vehicle standards, generating repeat business through exceptional communication and attention to detail. Skilled in automotive detailing and committed to delivering outstanding service in fast-paced environments.
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Detail-oriented professional with bilingual abilities combines with integrity as frontline corporate representative. Well-educated and poised with superior communication skills.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
year of professional experience
Work History
Service Concierge Driver
Honda
02.2024 - 01.2025
- Coordinated efficient routes to avoid delays and optimize schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Obtained signatures from customers upon delivery of goods.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
Service Porter
Honda
02.2024 - 01.2025
- Communicated with coworkers and managers about completed duties.
- Performed cleaning and maintenance duties as directed.
- Demonstrated commitment through impeccable attendance and quality performance.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Resolved guest inquiries punctually and politely for professional customer service.
- Parked and retrieved cars according to customer needs.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed cars and trucks daily for auto dealership.
Education
High School Diploma -
Unity Reed High School
Manassas, VASkills
- Car maintenance
- Route planning
- Vehicle transport
- Clear communication
- Customer service
- Task prioritization
- Physical stamina
- Multitasking and organization
- Automotive detailing
Languages
Spanish
Native or Bilingual
Timeline
Service Concierge Driver
Honda
02.2024 - 01.2025
Service Porter
Honda
02.2024 - 01.2025
High School Diploma -
Unity Reed High School