BRYAN MCKENZIE
Results-driven operations manager with expertise in project management, customer relations, and team oversight. Proven ability to enhance service delivery and increase client satisfaction.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Professional truck driving expert prepared for this role with focus on delivering results and maintaining high standards. Strong collaboration skills and adaptability ensure seamless teamwork and reliability. Expertise in route planning, vehicle maintenance, and safety compliance. Known for dependability, flexibility, and results-driven approach.
Work History
Owner
2 Years- Managed daily operations of plastering and texturing projects ensuring quality and timely completion.
- Oversaw project budgeting, controlling costs while maintaining high-quality standards in materials used.
- Developed client relationships to enhance service offerings and foster repeat business opportunities.
- Trained and mentored new employees on best practices for plaster application techniques and safety protocols.
- Implemented efficient workflow processes to maximize productivity and reduce material waste on job sites.
- Collaborated with contractors to coordinate schedules, ensuring seamless integration of services during projects.
- Evaluated customer feedback to refine service delivery, enhancing overall client satisfaction and retention rates.
- Managed day-to-day business operations.
Supervisor
10 Years 5 Months- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored employees, fostering skill development and teamwork.
- Implemented process improvements, enhancing workflow efficiency and productivity.
- Coordinated project schedules, aligning resources to meet deadlines effectively.
- Monitored inventory levels, optimizing material usage to reduce waste.
- Facilitated communication between departments to ensure project alignment and success.
Operator Truck Driver
1 Year 11 Months- Operated heavy-duty trucks to transport materials and supplies safely to job sites.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Coordinated with project managers to schedule deliveries and optimize logistics processes.
- Maintained accurate logs of driving hours, mileage, and cargo details for regulatory adherence.