Byron Griffith
Danville
Summary
Hardworking and passionate team member with 6 years of leadership experience, setting and achieving demanding objectives in a fast-paced setting. Able to optimize procedures and improve performance to maximize productivity. Known for strong organizational skills and effective communication. I foster client relationships and mentor teams to achieve operational excellence. Committed to enhancing customer engagement and driving sales success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Credit Manager
Rent A Center Warehouse & Retail Store
07.2025 - Current
- Open and close store.
- Assist with day to day operation.
- Complete deposit.
- Take payment and sales.
- Assist in decreasing delinquent accounts.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Delivery Specialist
Rent A Center Warehouse & Retail Store
06.2025 - 07.2025
- Coordinated consistent on-time deliveries of damage-free goods, secure, and assembled them.
- Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
- Assessed vehicle for damage after each shift and kept it properly cleaned and maintained.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Verified load against delivery ticket before beginning every shift.
Store Manager
Lumber Liquidators
05.2018 - 08.2023
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Rotated merchandise and displays to feature new products and promotions.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Weekly inventory, open/close store, assist in loading and unloading delivery trucks.
Machine Operator
Framing Success
02.2017 - 10.2018
- Complied with company and OSHA safety rules and regulations.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Ensured products were produced in a timely manner and of good quality.
- Organized work to meet demanding production goals.
Car Salesperson
Rays and Cee's Auto Sales and Recovery
01.2010 - 10.2016
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Completed registration paperwork and sales documentation.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Attended auctions to sell undesirable vehicles and purchase needed makes and models.
- Demonstrated vehicle features and conducted test drives.
Machine Operator
AW North Carolina
04.2011 - 04.2015
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Managed and monitored processes and machine systems by observing readings on control boards.
- Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
- Complied with company and OSHA safety rules and regulations.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Trained staff of 10 direct labor employees to perform assembly and manufacture of product.
Education
GED -
George Washington High School
Danville, VASkills
- Credit risk management
- Effective communication and interpersonal skills
- Dependability and honesty
- Strong organizational skills
- Sales proficiency
- Workflow coordination
- Customer engagement
- Client relationship management
- Proficient with Microsoft Applications
- Mentoring and training
- Friendly and positive
Certification
- Forklift Certified
- CDL Class A Certified
Timeline
Credit Manager
Rent A Center Warehouse & Retail Store
07.2025 - Current
Delivery Specialist
Rent A Center Warehouse & Retail Store
06.2025 - 07.2025
Store Manager
Lumber Liquidators
05.2018 - 08.2023
Machine Operator
Framing Success
02.2017 - 10.2018
Machine Operator
AW North Carolina
04.2011 - 04.2015
Car Salesperson
Rays and Cee's Auto Sales and Recovery
01.2010 - 10.2016
GED -
George Washington High School
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