Diamond Wallace
Portsmouth
Summary
Dedicated professional with proven experience in customer service and child supervision, notably at BigLots. Excelled in enhancing customer satisfaction and creating a safe, engaging environment for children. Demonstrates exceptional time management and organizational skills, alongside a strong work ethic. Achieved notable efficiency in multitasking and providing emotional support, showcasing reliability and integrity.
Overview
4
4
years of professional experience
Work History
Store Associate/ Cashier
BigLots
05.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Babysitter
Personal Employer
05.2021 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
Education
Bachelor of Science - Psychology
Old Dominion University
Norfolk, VA05-2028
High School Diploma -
Churchland High School
Portsmouth, VA06-2024
Skills
- Customer service
- Work ethic and integrity
- Time management
- Customer assistance
- Reliability
- Following directions
- Organization
- Toddler care experience
- Child supervision
- Customer relations
Timeline
Store Associate/ Cashier
BigLots
05.2023 - Current
Babysitter
Personal Employer
05.2021 - 08.2024
Bachelor of Science - Psychology
Old Dominion University
High School Diploma -
Churchland High School
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