Professional Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline

Cai’Asia Fordham

Amazon
North Chesterfield
1
Language
1
Certification
4
years of professional experience

Dynamic, dependable, and creative professional with extensive hands-on experience in customer

service, warehouse operations, and administrative tasks. Recognized for strong communication, quick learning, and adaptability in fast-paced environments. Adept at handling technology, electronic systems, and data entry. Naturally artistic and expressive, I bring an intuitive approach to problem-solving and people management. Seeking opportunities where empathy, organization, and creativity can come together to make meaningful impact

Work History

Amazon Associate

1 Year 2 Months
Amazon | 03.2023 - 05.2024

Managed package handling, ensuring accurate sorting and timely movement of shipments.

Coordinated delivery support by assisting drivers and ensuring van or truck readiness with packages loaded for routes.

Operated conveyor system, removed items, and packaged inventory for delivery truck staging.

Monitored holiday production processes and validated end-to-end handling for shipment preparation to customers.

Sales Associate

1 Year 8 Months
CVS Pharmacy | 07.2021 - 03.2023

Assisted customers to maintain positive support experiences.

Stocked inventory to support steady floor operations and inventory readiness.

Supported prescription fulfillment by coordinating customer requests with pharmacy staff.

Completed assigned cleaning responsibilities, including sweeping, tidying, and surface sanitation.

Assisted in Photo Center organization, staging, and processing tasks to support consistent production.

Adjusted price tags for sale items and upcoming price increases to maintain accurate in-store pricing.

Coordinated package handling and delivery handoff to support smooth customer service at store pickup.

Coordinated curbside pickup order preparation by packing items accurately, scanning orders, and preparing items for customer pickup.

Restaurant Team Member

10 Months
Arbys Resturant | 08.2020 - 06.2021

Sanitized kitchen and dining areas, ensuring thorough cleaning of high-touch surfaces.

Managed restocking of essential items while ensuring organized storage and orderly placement.

Managed working registers and counted drawers to ensure accurate cash handling.

Assisted at drive-through lane operations and completed customer checkout.

Packed orders to support efficient order processing and workflow continuity.

Led discussions with management to ensure consistent customer satisfaction across every customer experience.

Stayed beyond scheduled time or arrived early to support team coverage and ensure timely task completion.

Education

High School Diploma

Carver College & Career Academy | Chester, VA | 06.2020

• Obtaining my high school diploma a year early

• Getting my serve safe in culinary courses

• Gaining experience on Microsoft Word

• Participating in clubs that produced inclusivity, diversity, and furthering education

( Currently on the waiting list for a phlebotomy training program )

Skills

• Customer service and communication excellence
• Creative writing and expressive storytelling
• Strong intuition and emotional intelligence
• Proficient with electronics and digital systems
• Quick learning and adaptability
• Time management and multitasking
• Compassionate caregiving and teamwork

Certification

Serve safe

Additional Information

Provided ongoing home care for my late great-grandmother, who was ill and required daily assistance. Developed compassion, emotional resilience, and organizational skills through caregiving duties such as meal preparation, mobility support, and companionship. This experience strengthened my empathy and sense of responsibility, shaping my motivation to pursue a career in the medical field.

Languages

ASL
Elementary

Timeline

Amazon Associate

Amazon
03.2023 - 05.2024Read More

Sales Associate

CVS Pharmacy
07.2021 - 03.2023Read More

Restaurant Team Member

Arbys Resturant
08.2020 - 06.2021Read More

Carver College & Career Academy

High School Diploma
Read More
Cai’Asia Fordham