Summary
Overview
Work History
Education
Skills
Timeline
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Caitlin Carraway

Chester

Summary

Highly motivated and disciplined professional with a strong background as a current Division I collegiate field hockey athlete, bringing exceptional teamwork, leadership, and time-management skills developed through balancing rigorous athletic and academic commitments. Experienced in customer service, administrative support and assistance, and youth coaching, with proven ability to communicate effectively, adapt quickly, and thrive in fast-paced environments. Passionate about giving back to the community through volunteer work, demonstrating empathy, reliability, and a strong sense of social responsibility.

Overview

6
6
years of professional experience

Work History

Ice Cream Truck Employee

Winkin Cow LLC
06.2022 - 08.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Front Office Assistant

Chesterfield County Public Schools
07.2024 - 08.2024
  • Responded to inquiries from callers seeking information.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
  • Developed procedures for handling sensitive information, maintaining confidentiality and adhering to company policies.
  • Managed inventory supplies, reducing waste and ensuring availability of essential materials for daily operations.
  • Resolved conflicts professionally and efficiently, fostering a positive workplace atmosphere.

Youth Field Hockey Coach

Panthers United Field Hockey Club
06.2019 - 08.2024
  • Developed strong relationships with athletes and their families to support personal growth both on and off the field.
  • Established strong relationships with other coaches in the region, sharing best practices and collaborating on tactics to improve coaching techniques.
  • Ensured athlete safety by enforcing strict adherence to safety guidelines and promptly addressing any injuries or concerns.
  • Communicated effectively with athletes, parents, and families in order to ensure game times, travel, warm up times, and team meals were attended at the preferred time slot.

Education

Bachelor of Business Administration - Accounting

Longwood University
Farmville, VA
05-2027

High School Diploma -

Thomas Dale High School
Chester, VA
05-2024

Skills

  • Customer service
  • Collaborative teamwork
  • Strategic issue analysis
  • Attention to detail
  • Time management
  • Critical thinking

Timeline

Front Office Assistant

Chesterfield County Public Schools
07.2024 - 08.2024

Ice Cream Truck Employee

Winkin Cow LLC
06.2022 - 08.2025

Youth Field Hockey Coach

Panthers United Field Hockey Club
06.2019 - 08.2024

Bachelor of Business Administration - Accounting

Longwood University

High School Diploma -

Thomas Dale High School

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Caitlin Carraway