Caitlin Gilliam

• Managed medication dispensing processes to ensure patient safety and compliance with regulations.
• Assisted pharmacists in preparing prescriptions, verifying accuracy, and providing patient consultations.
• Trained new pharmacy technicians on operational procedures and customer service protocols.
• Improved inventory management by implementing systematic stock checks and minimizing discrepancies.
• Coordinated workflow among pharmacy staff to enhance efficiency during peak hours and special promotions.
• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.

Managed employees, dealt with differences in the workplace between employees. Handled customer complaints. Handled money and ordering products.

Assigned employees to zones based on strengths and weaknesses. Worked with employees weaknesses to strengthen their abilities as well as acknowledging their strengths. Managed customer experiences and handled complaints and compliments. Handled cash and counting drawers as well. Focused on my development as a manager and the style that I manage with.

Managed employees to fit the needs of the business. Tasked employees with cleaning tasks when not busy. Assigned positions for employees based on skill set and experience. Managed money and counting drawers nightly.