Caitlin Howard
Short Pump
Summary
Focused and passionate Legal Assistant with an exceptional work ethic and proven strengths in file management and Attorney support. Strong multitasker skilled at managing high-volume workload's while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Legal Assistant
Henrico County Attorney’s Office
Henrico
08.2024 - Current
- Process Search Warrants for Officer’s by reviewing video footage, performing FERPA calls to parents, and engaging with School Principals and Operations team members to coordinate Search Warrant exchanges for video.
- Process Subpoena Duces Tecum’s served in our office by - collecting and reviewing records, redacting any necessary. information, drafting and producing cover letters, and sending records to requesting attorney’s electronically or through the mail.
- Maintains a strict filing system for pleadings, exhibits, drafts, correspondence, etc. related to Due Processes, Employee Grievances, Claims, Contracts etc.
- Drafts and Sends out Litigation Hold’s
- Accept Witness Subpoenas from Sheriff’s Office to serve clients.
- Maintains Exhibit Notebooks for Attorney’s.
- Shreds closed files to prepare for and make space for new filings.
- Processes outside and interoffice mailings.
- Provides support for Attorney’s.
- Proficient with calendaring meetings and deadlines in Outlook.
- Engages with a variety of individuals while utilizing valuable customer service skills.
Customer Service Staff
Publix LLC
Short Pump
12.2019 - 05.2025
- Engaged with customers and provided accurate product information.
- Handled transactions accurately using point-of-sale systems.
- Utilized and trained others in Cash Office
- Resolved customer complaints effectively to ensure satisfaction.
- Exhibited leadership as a supervisor through coaching, and on the job training opportunities.
- Contender for Team Lead
- Ability to work under pressure while handling multiple high priority tasks
- Maintains an organized workspace
- Ability to problem solve independently and collaboratively
Education
Associate of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH 08.2024 - 09.2025
Skills
- Document management
- Case preparation
- Ability to multitask
- Detail oriented
- Exceptional Customer Service
- Independent
- Critical thinking
- Team collaboration
- Document drafting
- Exceptional telephone etiquette
- Scheduling/Planning
- Administrative assistance
Timeline
Legal Assistant
Henrico County Attorney’s Office
08.2024 - Current
Associate of Science - Criminal Justice
Southern New Hampshire University
08.2024 - 09.2025
Customer Service Staff
Publix LLC
12.2019 - 05.2025