Caitlin M. Asselta
Lynchburg
Summary
Dedicated professional offering several years of experience in supervision, operations management, administration and cross-functional communication. Focused team player with expertise in reporting and following through to achieve project goals. Detail-oriented and strategic sales professional, leveraging advanced industry knowledge the field.
Overview
18
18
years of professional experience
Work History
Sales Professional
Xfinity
11.2024 - Current
Repair technician
Cellularsales
03.2023 - 04.2024
- Diagnosed and repaired mobile devices efficiently and accurately.
- Repaired broken devices, including smartwatches, cell phones, and tablets, restoring functionality for customers. Assisted in resetting devices and troubleshooting software glitches, enhancing user experience.
- Collaborated with team members to troubleshoot complex technical issues.
- Maintained inventory of repair parts and tools for operational efficiency.
Learning Ambassador and Power Equipment Trainer
Amazon Warehouse
11.2020 - 01.2023
- Trained new hires on power equipment, leading training sessions and collaborating with management to ensure timely completion of training.
- Trained new team members on safety protocols and operational procedures.
- Supported daily warehouse operations through effective communication and collaboration.
- Assisted in organizing inventory for streamlined access and efficiency.
Retail and Reservations Manager
River and Trail Outfitters
05.2019 - 03.2021
- Oversaw daily management of reservation operations for outdoor activities. for outdoor adventure activities.
- Coordinated logistics for group bookings and special events.
- Managed reservations and guest inquiries while ensuring a clean, organized environment for optimal guest experiences. Led kayaking trips, prioritizing guest safety and enjoyment. Responded to emergencies including battery fires, dog fights, and swift water rescues, ensuring camper safety and well-being.
- Trained and supervised staff in customer service best practices.
csa
Lowes
Hagerstown
03.2017 - 03.2019
- Resolved customer complaints, delivering effective solutions to enhance satisfaction.
- Provided product information and facilitated order placements for customers.
- Maintained knowledge of store products and promotions for informed assistance.
- Outside Lawn and Garden associate duties included tending to the plants, assisting customers with purchases, cashiering, and loading purchases in their vehicle.
Team Member
Target
Hagerstown
09.2008 - 08.2013
- Operated cash registers and processed transactions accurately and efficiently.
- Processed customer payments efficiently at cash registers.
- Assisted customers with product inquiries and provided excellent service.
- Maintained store cleanliness and organization in collaboration with team members.
- Stock shelves, fold clothes, Assisted cashiers during checkout processes to ensure smooth customer transactions., fitting room attendant, Performed operator tasks to ensure efficient functioning of machinery.. Setting up weekly ad signage
Education
High School Diploma -
Smart Horizons Online High School
Onlinepublic speaking and photography
Pearblossom Private School
Skills
- Sales presentations
- Product and service knowledge
- Customer service
- Trade show engagement
- Inventory management
- Training programs
- Problem solving
- Conflict resolution
- Team development
- Attention to detail
- Commitment to excellence
- Desire for growth
LANGUAGES
English and American Sign Language.
Timeline
Sales Professional
Xfinity
11.2024 - Current
Repair technician
Cellularsales
03.2023 - 04.2024
Learning Ambassador and Power Equipment Trainer
Amazon Warehouse
11.2020 - 01.2023
Retail and Reservations Manager
River and Trail Outfitters
05.2019 - 03.2021
csa
Lowes
03.2017 - 03.2019
Team Member
Target
09.2008 - 08.2013
High School Diploma -
Smart Horizons Online High School
public speaking and photography
Pearblossom Private School