Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Caitlin Reinhard

Charlottesville,VA

Summary

Mission-driven program leader with 16+ years of experience in refugee resettlement, economic empowerment, and humanitarian programming at both local and national levels. Skilled in program and grant management, results-based reporting, and donor relations. Proven record designing technical assistance frameworks, strengthening compliance and monitoring systems, and producing clear, high-quality reports for federal and institutional partners. Recognized for collaborative leadership, cross-cultural communication, and equity-driven practice.

Overview

18
18
years of professional experience

Work History

Program Officer, Matching Grant Training

International Rescue Committee
04.2022 - 04.2025
  • Launched a nationwide training and technical assistance strategy reaching 24 field offices, enhancing compliance with federal guidelines and strengthening staff capacity.
  • Determined staffing plans to achieve program goals and objectives and participated in hiring decisions for new program staff.
  • Collaborated with finance department to budget and monitor program operations, ensuring sound fiscal and system management.
  • Increased training engagement rates by 40% by applying adult learning theory and developing interactive tools, reports, and communities of practice.
  • Authored donor-facing reports, manuals, and technical guidance that improved quality assurance and advanced program outcomes.
  • Partnered with state refugee coordinators, donors, and federal stakeholders to align reporting systems and strengthen Results-Based Management approaches.

Resettlement Manager

International Rescue Committee
08.2019 - 04.2022
  • Directed local resettlement of Afghan humanitarian parolees, coordinating housing, benefits, and community integration under urgent federal timelines.
  • Oversaw core programs (Reception & Placement, Matching Grant, Intensive Case Management, Youth Mentoring, Operation Allies Welcome) with full compliance and reporting responsibilities.
  • Produced regular grant and donor reports and presented outcomes to partners and funders.
  • Supervised and trained a multidisciplinary team of 15+ staff, embedding trauma-informed, equity-driven practices.

Career Development Coordinator

International Rescue Committee
09.2017 - 07.2019
  • Designed and led integrated, trauma-informed economic empowerment services, including financial coaching and career development, to support the long-term stability and dignity of refugee and immigrant clients.
  • Forged cross-sector partnerships with local training institutions and employers to expand access to culturally responsive vocational programs—resulting in a 70% increase in participation.
  • Strengthened pathways to living-wage employment and economic independence by embedding coaching, referral systems, and financial capability tools into case management workflows.
  • Contributed to organizational learning by documenting outcomes and adapting service models to reflect evolving community needs and client feedback.

Economic Empowerment Supervisor

International Rescue Committee
10.2014 - 08.2017
  • Directed a portfolio of workforce development and financial capability programs, aligning team strategies with organizational performance metrics and donor expectations.
  • Implemented data-informed performance improvement plans, leading to a 23% increase in client self-sufficiency outcomes over three years.
  • Oversaw program compliance and financial stewardship, achieving a 20% reduction in direct assistance expenditures through strategic resource planning and oversight.
  • Cultivated partnerships across nonprofit, government, and private sectors to expand training and employment access for newcomers, significantly improving long-term economic mobility.

Employment Specialist

International Rescue Committee
08.2011 - 09.2014
  • Conducted community outreach to expand a trauma-informed employer network, resulting in a 20% increase in partnerships offering safe, supportive, living-wage job opportunities.
  • Revamped the job readiness training curriculum by incorporating client feedback, funder priorities, and outcomes data, which led to a 35% reduction in the average time to job placement.
  • Improved long-term job retention through enhanced training and support initiatives.

Senior Program Associate

Academy for Educational Development
03.2007 - 08.2010
  • Supported USAID-funded programs across Africa and the Middle East, ensuring donor compliance and coordinating field staff recruitment and deployment.
  • Contributed to new business development and assisted with program workshops and close-out through international collaboration.

Education

Master of Arts - International Development, International Development

Brussels School of International Studies
Brussels, Belgium
08-2011

Bachelor of Arts - International Studies, International Studies

University of Oregon
Eugene, OR
06-2006

Skills

  • Program & Project Management
  • Donor Relations & Grant Management
  • Results-Based Reporting & M&E
  • Training & Technical Assistance
  • Stakeholder Engagement & Partnership Development
  • Communication & Cross-Cultural Competency
  • Team Leadership & Staff Development
  • Equity-Driven, Trauma-Informed Practice

Accomplishments

  • Directed local resettlement of Afghan humanitarian parolees, coordinating housing, enrollment, and integration services under urgent timelines.
  • Designed and launched a nationwide training and technical assistance strategy for 24 field offices, raising standards for compliance and service quality.
  • Boosted training engagement rates through innovative adult learning methods and interactive communities of practice.
  • Advanced cross-program training models (R&P, MG, RSS, PC) to streamline service delivery and strengthen newcomer families’ self-sufficiency.

Languages

English
Native or Bilingual
French
Professional Working
Arabic
Limited Working

Timeline

Program Officer, Matching Grant Training

International Rescue Committee
04.2022 - 04.2025

Resettlement Manager

International Rescue Committee
08.2019 - 04.2022

Career Development Coordinator

International Rescue Committee
09.2017 - 07.2019

Economic Empowerment Supervisor

International Rescue Committee
10.2014 - 08.2017

Employment Specialist

International Rescue Committee
08.2011 - 09.2014

Senior Program Associate

Academy for Educational Development
03.2007 - 08.2010

Master of Arts - International Development, International Development

Brussels School of International Studies

Bachelor of Arts - International Studies, International Studies

University of Oregon
Caitlin Reinhard