Caleb Casey

• Direct and delegate team members into appropriate positions improving the customer’s experience.
• Supervise all team members to provide support for optimal operations and personal development.
• Train team members for excellence, mastering all positions ultimately driving up sales and improving margins.
• Develop professionally learning the business side and statistical level increasing overall business acumen.

• Conducted weekly park, trail, and playground inspections to report maintenance issues and ensure safety and quality.
• Operated and maintained field equipment (e.g., Turf Tank) for field programming, contributing to athletic field readiness.
• Participated in park and site maintenance tasks, including event setup (e.g., 4th of July), patio preparation, and community center cleaning.

Administrative and Project Support

• SOP Development & Technical Writing
• Budgeting & Financial Forecasting (CIP)
• Strategic Planning & Documentation
• Microsoft Excel & Google Workspace

• Assisted with facility management and maintenance to ensure safety and cleanliness.
• Collaborated with staff to support special events and student engagement initiatives.
• Provided information about recreational services, programs, and facility usage to patrons.
• Monitored equipment usage, reporting maintenance needs to enhance operational efficiency.
• Monitored participants during recreational activities to ensure safety regulations were followed.
• Provided customer service and answered questions related to recreation activities.

• Oversaw all business operations from marketing, sales, and fulfillment to deliver an affordable quality service.
• Managed marketing campaigns and customer referrals, growing 300% in Y2, with continued growth of 375% Y3.