Cali Demey
Waynesboro
Summary
Experienced Assembler knowledgeable about general warehouse operations. Works quickly and stays focused under strict deadlines. Skilled in managing multiple tasks with frequently changing priorities. Continuously projects positive attitude and seeks opportunities to help team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Legacy Urostomy
Hollister
09.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Call Center Agent
Qualfon
05.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Addressed customer account discrepancies and concerns.
- Maintained and managed customer files and databases.
TK Assembler
Stanley Black & Decker
07.2021 - 03.2023
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Performed regular maintenance on production equipment to verify functionality and performance.
- Monitored inventory, keeping necessary supplies on hand.
- Monitored production to verify quality and completion of task in designated timeframes.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Troubleshot and repaired machine components to maintain smooth operations and avoid disruptions in production.
- Aligned materials and merged parts to construct complex units.
- Inspected completed products to encourage quality and adherence to company standards.
- Followed safety protocols to maintain safe working environment.
- Troubleshot and resolved mechanical issues that occurred during assembly.
- Recognized and reported defective material and equipment to shift supervisor.
- Conducted quality assurance inspections on finished components and identified issues.
Customer Service Manager
U-Haul
05.2021 - 06.2021
- Kept accurate records to document customer service actions and discussions.
- Took ownership of customer issues and followed problems through to resolution.
- Created and reviewed invoices to confirm accuracy.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Addressed potential cancellations and offered catered solutions to retain accounts.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Negotiated contracts with outside carriers to minimize costs to company and customers.
Repack Stocker
Family Dollar Distribution Center
02.2020 - 05.2020
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Performed inventory control, such as counting, and stocking merchandise.
- Kept work areas neat, clean and free from debris.
- Consistently lifted materials weighing as much as 35 pounds.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
No Degree - Photography
Blue Ridge Community College
Weyers Cave, VANo Degree - Archeology
Randolph-Macon College
Ashland, VAHigh School Diploma -
Waynesboro High School
Waynesboro, VA05.2018
Skills
- Assembly and Production
- Keen Eye for Detail
- Safety Procedures
- Quality Assurance and Control
- Job Order Prioritization
- Production Efficiency
- Customer Satisfaction
- Daily Logs
- Inbound Customer Calls
- Account Updating
- Customer Communication
- Problem-Solving Skills
- Online Systems
- Reading Comprehension
- Calm and Professional Under Pressure
Accomplishments
My first book published through Amazon. https://www.amazon.com/dp/B0CC43Z5DN
Fiction Writer, Gamer
I'm an avid writer and gamer, and will normally be doing one or the other during my free time. I feel most at home on the computer, and enjoy story telling and watching the words fill a page.
Timeline
Legacy Urostomy
Hollister
09.2023 - Current
Call Center Agent
Qualfon
05.2023 - Current
TK Assembler
Stanley Black & Decker
07.2021 - 03.2023
Customer Service Manager
U-Haul
05.2021 - 06.2021
Repack Stocker
Family Dollar Distribution Center
02.2020 - 05.2020
No Degree - Photography
Blue Ridge Community College
No Degree - Archeology
Randolph-Macon College
High School Diploma -
Waynesboro High School
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