Calleigh Ellard
Chatham
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administrative Coordinator
Hamilton Beauty Spa
South Boston, VA
05.2025 - Current
- Coordinated daily operations to enhance service delivery and customer satisfaction.
- Managed appointment scheduling using spa management software to optimize staff utilization.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Developed and maintained office procedures to streamline administrative tasks and improve workflow efficiency.
Scheduling Coordinator
Hamilton Beauty Spa
South Boston, VA
05.2025 - Current
- Coordinated appointment scheduling for clients, optimizing service availability and technician efficiency.
- Managed client communications via phone and email, ensuring timely responses and exceptional customer service.
- Developed and maintained scheduling templates in salon management software, improving workflow consistency.
Education
Medical Office Assisting (CSC) - Business
Southside Virginia Community College
South Boston04-2027
Associate of Applied Science - Cosmetology, Minor in Business
The Crown College
Powell, TN05-2021
Skills
- Medical Terminology
- Medical Insurance Knowledge
- Microsoft Word & Excel
- Editing & Proofreading
- Scheduling
- Customer Service
- Written Communication
- Organization & Time Management
- Attention to Detail
- Remote Work Readiness
- Confidentiality & Accuracy
Certification
Certified Billing Coding Specialist (CBCS) - National Health Association (NHA)
Job Summary
Detail-oriented administrative professional with experience in customer service, scheduling, data entry, and record management. Skilled in maintaining accurate documentation, handling confidential information, and communicating effectively with clients. Currently pursuing education in Medical Office Administration with a strong interest in medical billing and healthcare administration.
Relevant Coursework
- Medical Terminology
- ICD-10CM Training
- Medical Insurance
- Biology
- Microsoft Word
- Microsoft Excel
- Editing and Proofreading
Timeline
Administrative Coordinator
Hamilton Beauty Spa
05.2025 - Current
Scheduling Coordinator
Hamilton Beauty Spa
05.2025 - Current
Medical Office Assisting (CSC) - Business
Southside Virginia Community College
Associate of Applied Science - Cosmetology, Minor in Business
The Crown College