Callum Little
Clifton
Summary
Results-driven Retail Sales Supervisor with strong customer service and conflict resolution skills. Committed to enhancing customer satisfaction and driving sales.
Overview
9
9
years of professional experience
2026
2026
years of post-secondary education
Work History
Retail Sales Supervisor
Banner's Hallmark
Fairfax
12.2019 - Current
- Supervised daily operations and staff to ensure optimal customer service.
- Trained new employees on store policies and product knowledge.
- Managed inventory levels and conducted regular stock checks.
- Resolved customer inquiries and complaints effectively and professionally.
- Coordinated sales promotions and in-store events to drive traffic.
- Maintained a clean and organized store environment for customers.
- Assisted customers in selecting products that met their needs while adhering to company policy regarding pricing, promotions, returns and exchanges.
- Maintained company standards and regularly met performance goals.
- Evaluated inventory levels on a regular basis to ensure adequate stock was available for customers' needs.
- Recorded and maintained customer orders and deliveries
Floral Assistant
Karin's florist
Vienna
05.2017 - 06.2019
- Provided excellent customer service during busy holiday seasons and events.
- Collaborated with team members to prepare for large-scale orders and deliveries.
- Ensured cleanliness and organization of the work area and display spaces.
- Unpacked boxes of fresh cut flowers from wholesalers and suppliers and stored them properly.
Education
General Educational Developmental Certificate/Diploma
Fairfax, VASkills
- Customer service
- Sales
- Conflict resolution
- Foreign Language Proficiency
- Organization
- Cash handling
- Dedicated
- Highly Motivated
- Communication skills
- Teamplayer
- Responsible
- Reliable
Languages
English
Native/ Bilingual
German
Professional
Timeline
Retail Sales Supervisor
Banner's Hallmark
12.2019 - Current
Floral Assistant
Karin's florist
05.2017 - 06.2019
General Educational Developmental Certificate/Diploma