Dedicated customer service professional with a strong focus on complaint resolution and customer satisfaction. Proven ability to enhance the customer experience through effective communication and product knowledge.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Dollor Tree
Ridgeway, VA
08.2025 - Current
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and store navigation.
Maintained clean and organized checkout area to enhance customer experience.
Collaborated with team members to manage inventory levels effectively.
Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Educated customers on promotions and special offers to boost sales.
Correctional Officer
VADOC
Chatham, VA
11.2025 - 02.2026
Monitored inmate activities to ensure compliance with facility rules and regulations.
Conducted regular inspections of premises to maintain safety and security standards.
Responded promptly to emergency situations, utilizing de-escalation techniques effectively.
Completed accurate documentation of incidents and inmate interactions for record-keeping purposes.
Participated in continuous professional development to enhance skills in conflict resolution and crisis intervention.