Camden Reed
Troutville,VA
Summary
Detail-oriented professional with extensive leadership experience in fast-paced environments. Known for adaptability and active listening, consistently driving improvements in training and quality assurance that enhance customer satisfaction and operational success.
Overview
8
8
years of professional experience
Work History
Barista Trainer
Starbucks
Roanoke, VA
09.2023 - Current
- Trained new baristas in beverage preparation and customer service techniques.
- Mentored team members to enhance operational efficiency and product quality.
- Collaborated with management to identify training needs and implement solutions.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Managed upwards to 250 customers during peak hours of operation whilst focusing on quality and efficiency.
Hose Assembler
Altec
Daleville, VA
01.2020 - 05.2021
- Assembled hoses according to specifications, ensuring quality and consistency in production output.
- Operated various assembly tools and equipment, maintaining safety standards throughout the process.
- Identified and resolved assembly line issues promptly, minimizing downtime and delays.
- Implemented quality control measures by conducting regular audits of completed assemblies, identifying areas for improvement or rework as necessary.
- Consistently met deadlines by prioritizing tasks effectively and working diligently under pressure.
Barista
Mill Mountain Coffee & Tea
Roanoke, VA
07.2018 - 12.2019
- Trained new baristas and managers on beverage preparation and customer service protocols.
- Managed daily operations, ensuring efficient workflow during peak hours.
- Developed specialty drink recipes, enhancing menu offerings and customer satisfaction.
- Provided exceptional customer service, fostering a welcoming environment for patrons.
Education
Bachelor of Science - Information Technology (Cybersecurity)
Arizona State University
Tempe, AZ12-2027
Skills
- Leadership experience
- Health and safety compliance
- Staff coaching
- Attention to detail
- Adaptive and creative
- Works well in fast paced environments
- Active listening
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Barista Trainer
Starbucks
09.2023 - Current
Hose Assembler
Altec
01.2020 - 05.2021
Barista
Mill Mountain Coffee & Tea
07.2018 - 12.2019
Bachelor of Science - Information Technology (Cybersecurity)
Arizona State University