Dedicated Ride Operations Assistant Supervisor with proven ability in customer service, team building, and operations coordination. Adept at resolving issues quickly to enhance guest satisfaction and streamline operational processes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ride Operations Assistant Supervisor
Busch Gardens Williamsburg
Williamsburg
09.2023 - 05.2026
Coordinated daily operations to enhance guest experiences in the park.
Managed inventory of supplies and materials for various attractions to support operational needs.
Implemented standard operating procedures for consistent operational excellence across attractions.
Resolved customer inquiries promptly, contributing to high customer satisfaction.
Trained new staff members on company policies related to operations management.
Developed strategies to improve team performance and productivity.
Led weekly team meetings to discuss progress, address issues, and plan future actions.
Crew Team Member
McDonald's
Chesapeake
10.2022 - 04.2023
Prepared food items according to company standards and safety guidelines.
Trained new crew members on procedures and best practices to enhance operational efficiency.
Provided training and guidance to new team members.
Collaborated with crew members to complete tasks efficiently and maintain workflow.
Monitored inventory levels and communicated shortages to management to ensure timely restocking.
Prepared sandwiches and drinks for customers according to their specifications.
Followed all safety regulations while operating machinery or handling chemicals.
Reported any maintenance issues immediately to supervisor or manager.
Education
High School Diploma -
Western Branch High School
Chesapeake, VA
06-2025
Associates in Real Estate - Accounting And Finance
Tidewater Community College
Norfolk, VA
05-2026
Skills
Operations coordination
Inventory management
Safety protocols
Employee training
Customer service
Team building
Problem resolution
Effective communication
Professionalism
Certification
First Aid/CPR/AED Certification (American Red Cross)
Languages
English
Full Professional
Timeline
Ride Operations Assistant Supervisor
Busch Gardens Williamsburg
09.2023 - 05.2026
Crew Team Member
McDonald's
10.2022 - 04.2023
High School Diploma -
Western Branch High School
Associates in Real Estate - Accounting And Finance