CAMILLE DENNIS-BROWLEY
NORFOLK
Summary
Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment.
Overview
15
15
years of professional experience
Work History
Director of Human Resources
Rivers Casino Portsmouth
05.2022 - Current
- Direct each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintain "open door" policy to encourage employee communications and resolution of issues.
- Maintain human resources regulatory compliance with local, state and federal laws.
- Coordinate and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Structure compensation and benefits according to market conditions and budget demands.
- Collaborate on hiring and training of new employees, professional growth of staff and team building and motivation.
- Update training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Maintain optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Direct hiring and onboarding programs for new employees.
- Foster cross-functional relationships to connect managers and employees and improve overall efficiency.
- Process employee claims involving performance issues and harassment.
- Evaluate human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Sr. Human Resources Business Partner
Live Casino Philadelphia
05.2021 - 05.2022
- Partnered with senior leadership to align HR deliverables with business strategy
- Advised leaders in dealing with employee relations issues; Partner with management teams to understand trends in employee performance issues and advise on appropriate remediation
- Educated employees on company policy and kept employee handbook current.
- Partnered with leaders in creating a culture and work environment that supports the business strategy, encourages employee engagement and inspires performance excellence
- Drove talent management agenda including key talent identification and development planning, identify training needs and solutions and facilitate/coordinate training programs
- Responsible for enhancing diversity & inclusion education efforts, including contributing to the development and facilitation of new workshops, training, tools and resources
- Assisted with cultivating relationships with key external diversity organizations and vendors
- Directed HR staff in recruitment, benefits, compensation, learning & development, HRIS, and regulatory compliance.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
Human Resources Operations Manager
HMS Host International
09.2019 - 05.2021
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
- Supervised and mentored direct reports and developed talented HR teams.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Regional HR Analyst
DHL Express
05.2018 - 09.2019
- Drove implementation of HR functions including employment, employee relations, compensation, benefits, performance management and workforce planning within the region
- Worked with our Regional HR Director to develop new solutions that support the strategy of our business and region
- Acted as an advisor for multiple levels of leadership on strategic and tactical human resources issues
- Ensured consistent application of approved company-wide and specific employee relations policies and practices
- Worked with managers and employees to investigate and resolve employee relations issues as they arise
- Managed staffing for executive, exempt, and nonexempt roles including support and counsel to managers in sourcing, interviewing candidates, offers and onboarding of candidates.
- Documented business processes and analyzed procedures to align with changing business needs.
BSO Manager
Yoh, A Day & Zimmermann Company Shared Service Organization
04.2014 - 05.2018
- Managed staff of labor processing and onboarding specialists to deliver weekly payroll and HR functions to over 7,000 contingent workers for clients such as Sony, Honda, Time Inc., Heinz, NBC and General Electrics
- Audited and analyzed payroll results and time-entry data from a variety of vendor management systems
- Managed new client integrations, connecting the client-facing vendor management system technology to back-office billing, payroll and HR systems
- Lead departments in a continuous improvement practice to streamline and optimize processes
- Elevated levels of customer support and service
- Partnered with business leaders to develop system, process and operational enhancements in an effort to cut down on administrative tasks and develop a more proactive approach to day-to-day operations
- Managed contractor Onboarding.
HR Employee Advocate
Trion Group, a Marsh & McLennan Agency, LLC Company
05.2013 - 04.2014
- Customer Service Consultant responsible for communicating professionally and providing personalized service via phone and email related to HR Health Plan & Welfare
- Responded to requests regarding General Benefits Education, Enrollment, FSA, COBRA, Retiree, and Direct Billing questions
- Liaisoned between the employee and the carrier representative
- Handled and documented calls for a wide range of clients, employees, retirees, and COBRA eligible participants using internal/external software programs
- Troubleshooted and resolved client issues to minimize escalation
- Coordinated with internal/external business partners to ensure projects are handled appropriately and in a timely manner.
Talent and Development Trainer
Aetna
08.2010 - 10.2013
- Provided virtual and live training for tenure and new hire staff
- Prepared visual guides for staff for accuracy on calls
- Coordinated with Talent and Development teams to compile new ideas to make training not only beneficial but creative and fun
- Developed reports to chart the progression of staff who have received additional training vs those who have not and illustrated the benefits that the additional training provides.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Contributed to reductions in employee turnover by revamping training programs.
Human Resources Team Lead
Target
06.2008 - 08.2010
- Lead all staffing processes; proactively plans for hiring needs to ensure the store is staffed in all work centers
- Developed a strong training culture and makes sure company tools and programs are consistently implemented
- Adhered to legal standards in the areas consistently supported and given to all team members
- Managed all phases of the recruitment process from requisition through offer; schedules background checks and drug screenings, conducts new-hire orientations
- Processed bi-weekly payroll and maintains the HRIS system
- Assisted with annual open enrollment planning, communication and implementation
- Maintained understanding and overall basic knowledge of all HR disciplines, policies and procedure to assist and/or direct employee population as needed
- Assisted in development and implementation of personnel policies and procedures
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Prepared new hire letters, employee contracts, and corporate policies.
- Ensures employees’ Job Descriptions and CVs are always current
- Protects Company and business partner confidence by maintaining a high level of confidentiality
- Maintain compliance with federal and state regulations concerning employment.
- Updated HR database with new employee information, changes in benefits, and other details.
- Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
- Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Education
Psychology
Lincoln University
Lincoln University, PASkills
- Onboarding
- Training Programs
- Strategy Development
- Recruitment Strategies
- Performance Evaluation
- Budget Forecasting
- Performance Management
- Labor Agreements
- Employee Relations
- Performance Reviews
- Labor Negotiations
Volunteer Experience
- Day & Zimmermann, Diversity Advocate, Responsible for the Company’s strategy and implementation of enterprise initiatives that foster a culture of diversity, inclusion and success consistent with the Company’s values and mission., Develop and lead enterprise initiatives focused on talent development, retention, talent acquisition, and overall employment practices., Design, analyze, and implement metrics, monitoring and reporting systems to effectively benchmark organizational progress in diversity management., Implement strategy and framework for the Company’s employee resource groups.
- Day & Zimmermann, Events Committee Co-Chair, Oversee and plan events to boost office morale for the more than 200 employees located in the Radnor office. Including winter holiday party and summer picnics., Track spending to stay within allotted budgeted amounts for weekly and monthly events., Maintain weekly and monthly budget spreadsheets to be submitted to Facilities for accounting.
- HMS Host International, Corporate Social Responsibility, Handle logistics for charitable and volunteering initiatives., Scout group volunteer opportunities for employees, Organize collection drives (toy, food, coat and pet) held in the office., Appropriate local charities for corporate donations, Maintaining employee charity tracker – time and donations
Timeline
Director of Human Resources
Rivers Casino Portsmouth
05.2022 - Current
Sr. Human Resources Business Partner
Live Casino Philadelphia
05.2021 - 05.2022
Human Resources Operations Manager
HMS Host International
09.2019 - 05.2021
Regional HR Analyst
DHL Express
05.2018 - 09.2019
BSO Manager
Yoh, A Day & Zimmermann Company Shared Service Organization
04.2014 - 05.2018
HR Employee Advocate
Trion Group, a Marsh & McLennan Agency, LLC Company
05.2013 - 04.2014
Talent and Development Trainer
Aetna
08.2010 - 10.2013
Human Resources Team Lead
Target
06.2008 - 08.2010
Psychology
Lincoln University
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