Camille Jackson
Chesapeake
Summary
Driven and dependable professional with a background in psychology and graduate-level training in cyberpsychology. Experienced in customer service, student support, and team supervision, with strong skills in communication, problem-solving, and mentoring. Demonstrated ability to support diverse populations, manage responsibilities in fast-paced environments, and contribute positively to organizational goals.
Overview
8
8
years of professional experience
Work History
Customer Service Associate
Walgreens Drug Store
Chesapeake
07.2018 - Current
- Delivered fast, friendly, and knowledgeable service to more than 200 customers daily regarding questions and service complaints.
- Trained and mentored over 15 associates by teaching sales tactics, techniques, and exceptional customer service.
- Operated a point of sales system with accuracy and precision, ensuring that each processed sale was efficiently completed.
- Greeted customers to facilitate services, determine service needs, and accurately input orders into electronic systems.
Graduate Assistant
Norfolk State University
Norfolk
10.2023 - 02.2024
- Supervised and managed six Residential Leaders ensuring task completion, advancement of self-improvement, and resident’s satisfaction.
- Facilitated student success by identifying areas of improvement and providing constructive feedback on academic and professional endeavors.
- Maintained and improved a residential dormitory on campus grounds by catering to resident’s needs.
- Used problem solving skills to assists students and residents with issues they may have experienced in classrooms, residential facilities, and their personal lives.
- Performed administrative duties such as scheduling meetings, preparing reports and maintaining files.
Social Services Intern
Help and Emergency Response, Inc. (H.E.R. Shelter)
Portsmouth
05.2022 - 07.2022
- Supervised educational field trips, ensuring the engagement and safety of children between the ages of five and twelve.
- Participated in client progress meetings that focused on the housing, employment, and financial stability of clients, alongside their well-being.
- Maintained a safe and welcoming environment for in-house clients.
- Retrieved resourceful supplies and materials for client sustainability.
- Coordinated and provided client transportation to scheduled appointments and employment.
- Collaborated with staff to ensure effective case management practices.
Education
M.S. - Cyberpsychology
Norfolk State University
Norfolk, VA12-2026
B.A. - Psychology
North Carolina Agricultural and Technical State University
Greensboro, NC05.2023
Skills
- Staff Development
- Public Speaking
- Interpersonal Communication
- Mentoring
- Leadership
- Event and Activity Planning
- Creative and critical thinking
- Microsoft Word
- Excel
- PowerPoint
- Publisher
- Task Delegation
Leadership Experiences And Affiliations
- Alpha Kappa Mu Honor Society, North Carolina A&T State University, 04/22, Present
- Brown Girl White Coatt, Inc., Greensboro, NC, 12/21, Present, Vice President, 12/21, 05/23
- National Society of Leadership and Success, North Carolina A&T State University, 12/20, Present
Timeline
Graduate Assistant
Norfolk State University
10.2023 - 02.2024
Social Services Intern
Help and Emergency Response, Inc. (H.E.R. Shelter)
05.2022 - 07.2022
Customer Service Associate
Walgreens Drug Store
07.2018 - Current
M.S. - Cyberpsychology
Norfolk State University
B.A. - Psychology
North Carolina Agricultural and Technical State University