Cammie Truesdell
Arlington
Summary
Experienced with managing program operations and delivering impactful results. Utilizes strong project management and leadership skills to drive success. Track record of effective communication and resource optimization. Known for fostering collaboration and achieving innovative solutions. Reliable and adaptable, skilled in strategic planning and team leadership.
Overview
17
17
years of professional experience
Work History
Section 508 Program Director
Department of Health and Human Services (HHS)
11.2019 - Current
- Provide ongoing direction and leadership for program operations.
- Collaborate on program objectives, budget allocation, and resource needs for contract solutions
- Enhance program efficiency by streamlining processes and implementing innovative solutions, and driving continuous improvement efforts.
- Collaborate across boundaries to broaden program visibility, build stakeholder relationships, and increase customer engagement.
- Serve as an expert in the development, interpretation and/or revision of policies and regulatory guidance for use by internal and external stakeholders
- Author, update, and publish an enterprise Section 508 policy in collaboration with organizational leaders and stakeholders
- Serve as a critical partner in functional areas such as acquisitions, complaint resolution, governance, and policy.
- Design custom training to enhance staff knowledge and skills in digital accessibility.
- Provide technical solutions to customers and stakeholders to improve the conformance of content
- Identified risks and developed mitigation plans.
- Determine data points for quality assessment of program functional areas
- Conduct audits of non-conformance, in-production content to reduce the risk of lawsuits to the agency.
- Participate in and contribute to the development of an electronic documents accessibility baseline.
Project Manager
New Editions Consulting, Inc.
10.2015 - 11.2019
- Ensure deliverables are met through project plans and tracking system
- Project lead for accessibility intake, service desk and remediation support contracts
- Perform PDF, HTML MS Office, iOS and multimedia accessibility audits using Trusted Tester, WCAG and Section 508 evaluation criteria
- Scope and prepare content for accessibility testing
- Conduct Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat PDF and Web & Software accessibility trainings and develop training resources
- Research accessibility methods and techniques in order to stay current
- Work with product owners to document business and functional system requirements
- Log bugs, enhancements and user stories in defect tracking system
- Create test plans to ensure fulfillment of defined acceptance criteria
- Conduct automated and manual quality assurance verification to validate acceptance criteria
Team Lead
Level Access (formerly SSB BART Group)
07.2008 - 10.2015
- Section 508 & WCAG Use Case creation and testing
- Scope and prepare content for accessibility testing
- Perform PDF, HTML MS Office, Flash, iOS, Android and software accessibility audits
- Manage accounts and artifacts in enterprise project tracking system
- Outline system requirements, test implementations, provide enhancement requests
- Develop and present MS Office, Adobe Acrobat PDF & Intro to Accessibility training material
- Define and mature processes
- Research and write blog and white paper content
- Ensure deliverables are met through project plans and tracking system
- Project and team manager
Education
Master of Education - E-Commerce & Business focus
Northwestern Oklahoma State University
Bachelor of Science - E-Commerce, Cum Laude
Northwestern Oklahoma State University
Skills
- Program leadership
- Program strategy development
- Stakeholder engagement
- Policy and procedure improvements
- Quality assurance
- Teamwork and collaboration
- Innovation and creativity
- UX Design
Timeline
Section 508 Program Director
Department of Health and Human Services (HHS)
11.2019 - Current
Project Manager
New Editions Consulting, Inc.
10.2015 - 11.2019
Team Lead
Level Access (formerly SSB BART Group)
07.2008 - 10.2015
Bachelor of Science - E-Commerce, Cum Laude
Northwestern Oklahoma State University
Master of Education - E-Commerce & Business focus
Northwestern Oklahoma State University
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