Candace Kanu
Stafford
Summary
Detail-oriented DoD civilian professional experienced in managing financial, travel, and personnel readiness systems. Served as Organizational Defense Travel Administrator and Agency Program Coordinator for the Government Travel Charge Card program. Ensured data integrity and audit readiness while reconciling financial data sets between DCPS and EAS IV.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Management Support Specialist (GS-0301-09)
Capabilities Development Directorate
Quantico
03.2026 - Current
- Provided organizational leadership for Defense Travel System (DTS) management and partnered with site leadership to ensure travel operations were smooth and compliant
- Served as the sole point of contact for military and civilian personnel processing all computer-generated service requests, and troubleshooting technical problems relating to travel pay and allowances.
- Provided expert technical advice on all official travel matters to guide travelers through domestic and foreign travel protocols.
- Reviewed DTS reports for processing errors and account discrepancies, taking corrective actions within 48 hours.
- Oversaw the DTS account transfers and kept a thorough record of up-to-date training certifications to support personnel movements, incoming or outgoing.
- Tracked and managed monthly consolidated GTCC performance reports for Director’s review, resolving billing discrepancies and preventing delinquent payments.
- Functioned as the Agency Program Coordinator (APC) and liaison to Citibank for the GTCC program, overseeing validation of active cards and authorized use for personnel.
- Delivered end-to-end helpdesk support, communicated policy updates to command personnel, and collected required documentation (Statements of Understanding, training certificates).
- Developed comprehensive itineraries for travel clients, ensuring optimal flight schedules, hotel accommodations, rental cars, and necessary amenities.
- Performed extensive cost analysis of travel means and costs to determine the most beneficial and economical means for the government.
- Audited Individual Billed Accounts (IBA) through onboarding card holders into hierarchy, credit limit adjustments, activation period management and PCS or Mission Critical status assignment.
Financial Technician (GS-0503-07)
DEFENSE HEALTH AGENCY
Quantico
08.2023 - 03.2026
- Oversaw the daily operations, sustainment, and maintenance of the DMHRSi application to ensure consistent system performance and reliability.
- Managed timecard submissions and approvals to achieve 100% compliance with submission deadlines.
- Provided technical guidance, troubleshooting and system support to Timekeepers and Approvers throughout the organization.
- Designed and facilitated annual and new hire training sessions to train staff on timecard template creation, task code usage and proper DMHRSi procedures.
- Developed proactive solutions to rejected entries and missing data for military, civilians, contractors, volunteers and mobilized reserve personnel to support accurate MEPRS Computations and Reporting.
- Conducted regular audits to ensure the correctness of inpatient and outpatient workload reporting, personnel time reporting and demographics, while ensuring full timecard approval compliance.
- Executed Labor Cost Accounting (LCA) and MEPRS expense classifications, ensuring accurate allocation of labor hours and non-labor expenses to Functional Cost Codes (FCCs) per DoD 6010.13-M and DHA-PM 6010.13 business rules.
- Reconciled inpatient and outpatient direct patient care workload data from the clinical system (MHS GENESIS) to the financial reporting system (GFEBS) to assist in the accuracy of production cost analysis.
Defense Travel Management Specialist (ODTA/APC)
DEFENSE HEALTH AGENCY
Quantico
08.2023 - 03.2026
- Directed day-to-day functions of the DTS site and ensured that all travel activities were aligned with organizational objectives and site needs.
- Coordinated travel plans, optimizing flight times, car rentals, and hotel accommodations for various mission types.
- Transitioned traveler profiles for inbound and outbound personnel, ensuring validation of all Statements of Understanding and training records prior to activation.
- Provided full spectrum helpdesk support for military and civilian personnel, troubleshooting service requests for computerized travel pay and allowances.
- Managed full life cycle of Individual Billed Accounts (IBA) including adding new cardholders to hierarchy, adjusting credit limits, and assigning PCS/Mission Critical status.
- Reviewed system reports to identify and correct account discrepancies and handle errors within established corrective action timeframes.
- Updated workforce on critical program policies and ensured compliance with documentation requirements for Travel Card 101 certifications.
ATAAPS Alternate Timekeeper
DEFENSE HEALTH AGENCY
Quantico
08.2023 - 03.2026
- Verified and authenticated employee time and attendance records using The Automated Time Attendance and Production System (ATAAPS), offering a fundamental second level of monitoring to ensure 100 percent payroll accuracy.
- Reviewed labor entries to validate work schedules, overtime requests, and various leave types prior to final certification.
- Compiled and submitted bi-weekly attendance reports, correcting discrepancies to facilitate timely payroll submission.
- Ensured audit readiness and authenticity of payroll operations in compliance with DoD Financial Management Regulation (FMR) standards.
- Trained personnel on complex procedures for time reporting and system operation.
- Provided a technical resource for interpreting standardized civilian and military leave rules.
Procurement Technician (GS-1106-07)
NAVFAC MID-ATLANTIC
Camp Lejeune
08.2021 - 08.2023
- Performed a variety of technical work for contract specialists and contracting officer’s authorized representatives (COAR or COR) in direct support of procurement activities, including negotiated procurement activities.
- Prepares, controls, and reviews procurement transaction documents and reports.
- Tracked the status of actions using automated and manual systems and investigated/reconciled errors, delays, or other discrepancies; Collects vendor quotes/ proposals according to competitive requirements and abstracts bid information.
- Reviewing changes to procurement regulations and policies and coordinates with the supervisor/ specialist on any required changes to solicitations or contracts.
- Assisted contract specialists and COARS/CORs with data management, contract document development, and financial reporting to meet associated contract reporting requirements.
- Served as the focal point for CPARS and CORT. Examined procurement packages for administrative compliance and discrepancies.
- Returned packages to origin for necessary revisions to ensure compliance.
- Requested and received funding to support contract actions and initiatives.
- Identified potential contract problems and included necessary special provisions in documentation.
- Assembles and prepares procurement management reports by gathering and consolidating pertinent information; investigates customer/ vendor complaints of errors in shipment, payment, and/or contract documentation.
- Perform simplified acquisition procedures and credit card buys.
- Managed the Government Purchase Card while following command GPC policy.
- Maintain contract files to include filing, electronic filing, inputs various acquisition data into data processing equipment and procurement databases.
- Processed contractor and vendor invoices to facilitate timely payments.
- Resolved discrepancies while maintaining accurate progress and status reports.
Education
Bachelor of Sciences - Criminal Justice Administration
University of Phoenix
06-2011
High School Diploma -
Crossland High School
05-2005
Skills
- Administrative coordination
- Financial oversight
- Resource allocation
- Quality assurance
- Customer service and support
- Customer relations
- Problem resolution
- Data entry accuracy
- Microsoft Office Suite
- Computer proficiency
- Web research techniques
- Email management
- Document formatting
- Attention to detail
- Organizational skills
- Time management
- Communication skills
Certification
Financial Management Cert, FMC02-FM Certification Level 1
Security Clearance
Secret
Timeline
Management Support Specialist (GS-0301-09)
Capabilities Development Directorate
03.2026 - Current
Financial Technician (GS-0503-07)
DEFENSE HEALTH AGENCY
08.2023 - 03.2026
Defense Travel Management Specialist (ODTA/APC)
DEFENSE HEALTH AGENCY
08.2023 - 03.2026
ATAAPS Alternate Timekeeper
DEFENSE HEALTH AGENCY
08.2023 - 03.2026
Procurement Technician (GS-1106-07)
NAVFAC MID-ATLANTIC
08.2021 - 08.2023
Bachelor of Sciences - Criminal Justice Administration
University of Phoenix
High School Diploma -
Crossland High School