CANDACE A. PIERRE
Alexandria
Summary
Detail-oriented policy and compliance attorney with over 7 years of experience in financial services, specializing in regulatory compliance, risk management, and second-line advisory support. Proven ability to interpret complex laws and regulations, assess and mitigate financial crime and regulatory risks, and partner with first line business units to design, implement, and monitor effective controls. Experienced supporting internal and external audits, regulatory reviews, and enterprise initiatives across multiple product lines. Adept at analyzing end-to-end processes, advising on new products and changes, and contributing to training and compliance program development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Policy and Compliance Officer
Navy Federal Credit Union
03.2021 - 11.2025
- Served as a second-line Compliance advisor to management and operating units on the requirements of applicable laws and regulations, providing written analyses, reports, and oral guidance on regulatory and financial crime risks.
- Reviewed new and existing products, services, and processes, including end-to-end member and transaction flows, to identify regulatory and AML-related risks; recommended enhancements to controls and monitoring to mitigate identified risks.
- Evaluated new regulations and regulatory guidance for potential impact on business operations and payment processes; developed implementation recommendations and advised first line partners on required changes.
- Mitigated legal and compliance risks by proactively identifying gaps in existing policies, procedures, and controls and driving remediation and corrective action plans with business stakeholders.
- Collaborated with cross-functional teams (operations, product, IT, legal, risk) to address compliance concerns and ensure AML, consumer protection, and other regulatory requirements were appropriately embedded in business processes.
- Assisted with internal and external audits and regulatory examinations, coordinating documentation, responding to inquiries, and evaluating findings for compliance impacts and required remediation.
- Evaluated and selected resources for the compliance library, including procedural policies related to regulatory standards such as UDAAP, FDCPA, ECOA, TILA, FCRA, RESPA, TCPA and state collections laws; ensured alignment with the Compliance Risk Management Framework.
- Contributed to compliance training and awareness initiatives by explaining regulatory expectations and control requirements to business partners and staff.
Senior Data Privacy Analyst
GEICO
08.2020 - 03.2021
- Managed the adequacy of processes and systems supporting privacy projects, ensuring alignment with regulatory requirements such as GDPR and CCPA and broader enterprise compliance expectations.
- Identified and addressed privacy compliance vulnerabilities and risks, including those impacting customer data used in payment and transaction processing; implemented corrective action plans and control enhancements.
- Utilized Data Loss Prevention (DLP) tools to monitor and investigate potential privacy incidents, supporting enterprise efforts to prevent misuse of sensitive information often leveraged in money laundering and fraud schemes.
- Delivered comprehensive training to internal auditors and stakeholders on DLP processes, investigation protocols, and regulatory expectations around data protection.
- Communicated privacy and compliance research findings to management through reports and monthly meetings, presenting analysis to stakeholders including regional audiences and recommending risk mitigation strategies.
Compliance and Regulatory Analyst
GEICO
01.2019 - 08.2020
- Conducted analysis of incoming regulations and insurance legislation (e.g., FCRA, ADA) and evaluated impacts on underwriting, customer processes, and internal controls to ensure adherence to countrywide underwriting processes.
- Collaborated with regional offices, IT, legal, and staff departments to assess existing systems, rules, and policy directives, ensuring alignment with regulatory expectations and internal compliance standards.
- Performed research on relevant authorities to provide written and oral advice and recommendations regarding company compliance issues, including control requirements and monitoring expectations.
- Oversaw successful implementation of 25+ project initiatives, ensuring alignment with state reforms, business innovations, and internal compliance policies; supported design and implementation of new or enhanced controls as part of these initiatives.
- Assisted in monitoring and issue management activities, identifying potential compliance gaps, escalating concerns, and working with business partners on remediation and corrective actions.
Paralegal
The Law Offices of Schantz and Schantz
07.2018 - 01.2019
- Reduced attorney workload and supported effective risk management by drafting legal documents such as pleadings, motions, and affidavits.
- Assisted counsel in preparing responses and documentation for discovery requests, ensuring accuracy and timeliness.
- Managed court calendars and deadlines to maintain smooth operational workflows.
- Communicated with clients, opposing counsel, and court personnel to keep all parties informed of case updates.
Legal Intern
Massachusetts Office of the Attorney General
08.2016 - 12.2016
- Supported the Associate Attorney General by conducting contract reviews, policy analysis, legislative research, and factual investigations to assess legal and departmental risks.
- Identified and investigated complaints involving civil rights violations in housing and employment, including discrimination matters.
- Performed evaluations of potential legal and operational risks associated with new cases and presented findings in weekly department meetings.
- Conducted in-depth research on state and federal law to provide necessary support for ongoing litigations.
Legal Fellow
Harvard Legal Aid Bureau
05.2016 - 08.2016
- Provided legal representation to indigent clients in domestic relations cases, managing matters from intake through resolution.
- Conducted client consultations to analyze legal positions, evaluate possible assets and liabilities, and develop case strategies.
- Drafted various legal documents for different stages of litigation, including petitions, discovery documents, motions, court orders, and client memos.
- Resolved complex disputes through negotiation of multiple settlement contracts involving property rights and asset division.
Education
Master of Business Administration (MBA) -
Nova Southeastern University
Davie, FL12.2020
Juris Doctor (JD) - undefined
New England Law
Boston, MA05.2017
Bachelor of Arts - Political Science
University of Central Florida
Orlando, FL05.2014
Skills
- Compliance Advisory to Lines of Business (1LOD)
- Compliance Risk Management & Second Line Oversight
- End-to-End Process Review
- Regulatory Requirements Interpretation & Implementation
- Risk Assessments & Issue Management
- Controls Design, Monitoring & Testing Support
- Audit, Examination & Regulatory Inquiry Support
- Policy, Standards & Procedure Development
Certification
- Maryland Licensed Attorney [Attorney Number: 1712140118]
- NCCO - NAFCU Certified Compliance Officer, 2021
- CIPP/US - Certified Information Privacy Professional, in progress
Timeline
Senior Policy and Compliance Officer
Navy Federal Credit Union
03.2021 - 11.2025
Senior Data Privacy Analyst
GEICO
08.2020 - 03.2021
Compliance and Regulatory Analyst
GEICO
01.2019 - 08.2020
Paralegal
The Law Offices of Schantz and Schantz
07.2018 - 01.2019
Legal Intern
Massachusetts Office of the Attorney General
08.2016 - 12.2016
Legal Fellow
Harvard Legal Aid Bureau
05.2016 - 08.2016
Juris Doctor (JD) - undefined
New England Law
Bachelor of Arts - Political Science
University of Central Florida
Master of Business Administration (MBA) -
Nova Southeastern University