Candice Veney
Newport News
Summary
Proven leader with a track record of enhancing program attendance by implementing targeted marketing strategies at the City of Newport News. Skilled in activity planning and coordination, and adept at building relationships, I excel in managing volunteers and facilitating community engagement. Demonstrated ability to multitask and lead teams effectively, ensuring operational excellence and increased participant satisfaction. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Recreation Facilitator
City of Newport News
06.2022 - Current
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
- Established team rosters, scheduled leagues and tournaments and enforced rules and regulations of recreation and athletic programs.
- Prepared and distributed flyers, press releases and brochures to generate interest in established programs and events.
- Increased program attendance by implementing targeted marketing strategies and conducting outreach efforts within the local community.
- Facilitated skill development workshops for staff members, enhancing their ability to effectively manage programs and engage with diverse participant groups.
Cashier/Administrative Assistant
7-Eleven
04.2015 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sales Associate/Customer Service Representative
DTLR
08.2014 - 04.2015
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Graduate Certificate - Administrative Assistant
New Horizon Regional Education Centers
Hampton, VA11.2016
Graduate Certificate - Medical Assistant
Everest College
Newport News, VA03.2013
Skills
- Computer Skills
- Activity Planning
- Facility Management
- Volunteer Management
- Multitasking Abilities
- Organizational Skills
- Team Leadership
- Decision-Making
- Relationship Building
- Data Entry
- Activity Planning and Coordination
- Daily Schedule Creation
Timeline
Recreation Facilitator
City of Newport News
06.2022 - Current
Cashier/Administrative Assistant
7-Eleven
04.2015 - 06.2020
Sales Associate/Customer Service Representative
DTLR
08.2014 - 04.2015
Graduate Certificate - Administrative Assistant
New Horizon Regional Education Centers
Graduate Certificate - Medical Assistant
Everest College
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