Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
06.2024 - Current
Cleaned counters, machines, utensils, and seating areas daily.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Operated espresso machines and commercial coffee brewers to create beverages.
Controlled line and crowd with quick, efficient service.
Packaged bagels, muffins and other food items for customer purchase.
Promoted additional items with beverages, increasing store sales.
Prepared specialty drinks such as cappuccinos, lattes and mochas.
Childcare Provider
Coastal Church
03.2024 - Current
Introduced children to educational games and activities to boost learning.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Enforced rules and managed behavior through developmentally appropriate discipline.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Encouraged children to develop healthy social and emotional skills.
Liaised with parents and guardians to discuss child progress.
Developed age-appropriate activities and crafts to engage children.
Worked with children to develop good cognitive, physical and language skills.
To-Go Server
Cracker Barrel Old County Store
11.2022 - 06.2024
Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
Washed hands regularly throughout shift to comply with safety and sanitation protocol.
Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
Utilized POS system to receive and process food and beverage orders.
Cleaned and organized kitchen, dining and service areas.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Restaurant Hostess
Cracker Barrel Old County Store
11.2022 - 06.2024
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Prepared dining room for service by cleaning , organizing tables and placing table settings.
Answered customer questions about hours, seating, and menu information.
Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
Checked in with servers to confirm preparedness before seating customers.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Childcare Provider
NewLife Methodist Church
09.2022 - 05.2023
Introduced children to educational games and activities to boost learning.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Enforced rules and managed behavior through developmentally appropriate discipline.
Encouraged children to develop healthy social and emotional skills.
Developed age-appropriate activities and crafts to engage children.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.