Carissa Henry
Newport News
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced with processing invoices and managing payment cycles with precision. Utilizes accounting software to maintain accurate financial records and streamline workflows. Strong understanding of vendor relations and compliance with financial regulations.
Overview
14
14
years of professional experience
Work History
Practice Manager
East Carolina Animal Emergency
08.2024 - 07.2025
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
Veterinary Assistant
The Center of Veterinary Expertise
02.2019 - 10.2024
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Externship experience in accounting: learned QuickBooks, payment processing, payroll management, and account reconciliation.
Accounts Payable Clerk
Kettler Enterprises, Inc.
08.2021 - 10.2021
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
Veterinary Assistant
Peninsula Animal Referral Center
02.2015 - 04.2018
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Provided customer support to clients, answering questions and addressing concerns.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
Income Tax Preparer
Liberty Tax Service
01.2017 - 04.2017
- Completed and filed returns with tax departments at local, state, and federal levels.
- Stayed current on changing tax laws and regulations to provide the most accurate advice to clients.
- Built strong relationships with clients through excellent communication skills, ensuring repeat business year after year.
- Maximized client savings by identifying deductions and tax credits through thorough review of financial documents.
Veterinary Assistant
Abingdon Animal Clinic
08.2011 - 12.2015
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Improved patient care with diligent follow-up calls to assess recovery of animals post-treatment.
- Assisted veterinarians during examinations, surgeries, and procedures, ensuring smooth operation of the veterinary clinic.
Education
Accounting
ECPI University
Virginia Beach, VA04-2021
Associate of Applied Science - Business Administration
Thomas Nelson Community College
Hampton, VA06-2016
Skills
- Accounting & Finance: Accounts payable, invoice processing, payroll
- Software Proficiency: QuickBooks, IBM/AS400, Microsoft Office (Excel, Word, PowerPoint)
- Customer Service: Client interaction, conflict resolution, front desk duties
- Time Management & Organization: Prioritizing tasks, meeting deadlines, efficient planning
- Communication: Strong written and verbal communication skills
Timeline
Practice Manager
East Carolina Animal Emergency
08.2024 - 07.2025
Accounts Payable Clerk
Kettler Enterprises, Inc.
08.2021 - 10.2021
Veterinary Assistant
The Center of Veterinary Expertise
02.2019 - 10.2024
Income Tax Preparer
Liberty Tax Service
01.2017 - 04.2017
Veterinary Assistant
Peninsula Animal Referral Center
02.2015 - 04.2018
Veterinary Assistant
Abingdon Animal Clinic
08.2011 - 12.2015
Accounting
ECPI University
Associate of Applied Science - Business Administration
Thomas Nelson Community College
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