Carla Hughes-Seeley

• Monitor CCTVs, alarm system and monitor access control for the client. Use alarm monitoring/access control software in coordination with the communications or security operations center.
• Dispatch security response teams when needed.
• Maintain daily logs of activities from security cameras and security teams.
• Communicate verbally and write in a clear way during high-stress situations.
• Report any suspicious/criminal activity and create incident reports for delivery to higher level supervisors and client leadership.
• Observe and recognize patterns of activity and coordinate appropriate security monitoring and response.
• Make every effort, through observations and documentation, to identify potential threats to the client’s corporate critical infrastructure: people, facilities, assets and brand/reputation.
• Maintain logs of all shifts’ activities including notifications from security partners.
• Utilize all communications and information technology hardware, software and firmware to perform security monitoring functions.
• Support global protective operations and intelligence functions through monitoring, open source and database research, intelligence management, communication, and escalation as required.
• Responsibilities include standard and emergent operational support, technology support, multi-level communications, resource management, client and agent interaction, and operational intelligence support.
• Provide support to the Global Operations Team with daily operations, through mission monitoring, coordination and communications.
• Managed multiple communication channels simultaneously, maintaining a high level of situational awareness at all times.
• Maintained strict confidentiality regarding sensitive information received during emergency calls.
• Remained calm under pressure, providing critical support to personnel experiencing life-threatening and non-life threatening emergencies while simultaneously managing other ongoing incidents effectively.
• Followed established protocols for professional handling of emergency situations.

• Monitor CCTVs, alarm system and monitor access control for the client. Use alarm monitoring/access control software in coordination with the communications or security operations center.
• Dispatch security response teams when needed.
• Maintain daily logs of activities from security cameras and security teams.
• Communicate verbally and write in a clear way during high-stress situations.
• Report any suspicious/criminal activity and create incident reports for delivery to higher level supervisors and client leadership.
• Observe and recognize patterns of activity and coordinate appropriate security monitoring and response.
• Make every effort, through observations and documentation, to identify potential threats to the client’s corporate critical infrastructure: people, facilities, assets and brand/reputation.
• Maintain logs of all shifts’ activities including notifications from security partners.
• Utilize all communications and information technology hardware, software and firmware to perform security monitoring functions.
• Support global protective operations and intelligence functions through monitoring, open source and database research, intelligence management, communication, and escalation as required.
• Responsibilities include standard and emergent operational support, technology support, multi-level communications, resource management, client and agent interaction, and operational intelligence support.
• Provide support to the Global Operations Team with daily operations, through mission monitoring, coordination and communications.
• Managed multiple communication channels simultaneously, maintaining a high level of situational awareness at all times.
• Maintained strict confidentiality regarding sensitive information received during emergency calls.
• Remained calm under pressure, providing critical support to personnel experiencing life-threatening and non-life threatening emergencies while simultaneously managing other ongoing incidents effectively.
• Followed established protocols for professional handling of emergency situations.

• Inspected water based fire protection systems consisting of sprinklers, control valves and all components on a weekly/monthly/quarterly/annual basis.
• Inspected physical the condition of automatic sprinkler systems to report conditions and suggest repairs.
• Inspected egress lights, fire hoses and extinguishers on a monthly basis per NFPA 25.
• Conducted post-installation testing to establish system operations within prescribed metrics.
• Repaired and replaced defective fire safety equipment such as sprinkler systems and fire extinguishers.
• Conducted follow-up site visits to check compliance with corrective actions implemented to address violations.
• Inspected and tested building manual and automatic response fire suppression systems.
• Reviewed new fire safety construction documents for extinguisher placement, exit locations and standpipe locations.
• Completed thorough reviews of kitchen hoods, ductwork and exhaust systems to determine hazardous conditions and remove materials of concern.
• Identified safety concerns and documentable fire code violations in new constructions and existing structures.

TSO

• Patrolled and monitored interior premises by foot.
• Conducted regular patrols of key areas to spot and control security concerns.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Investigated suspicious activities and persons to maintain security of premises.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to emergency situations to assess and deflect issues.
• Examined doors, windows and gates to verify security.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Wrote detailed reports of all security breaches and investigations.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Security Control Room Operator

• Utilized CCTV, remote monitoring devices, access control, alarms, and other client specified technologies.
• Permitted authorized persons to enter the property while monitoring entrances.
• Provided assistance to customers, employees, and visitors in a courteous and professional manner.
• Investigated and prepared reports on accidents, incidents, and suspicious activities.
• Maintained written logs as required by the post, attended and communicated all after hours emergencies.
• Have effective oral and written communication.
• Proficient with Microsoft Office Applications.
• Assessed and evaluated situations effectively; identified critical issues quickly and accurately.
• Researched, investigated, and compiled information.
• Write informatively, clearly and accurately.
• Mediated conflict with tact and diplomacy.
• Accurately type 40 words per minute, operate radio or telephone equipment and/or console monitors and plan and organize.

• Brought all new stock into the building to be sold.
• Trained all new receiving employees on the ways to receive new items, how to separate different stock.
• Trained as an ambassador for RIC2 to train any employee on any task.
• Executed quality control procedures to verify acceptable condition of goods.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Moved shipment materials to and from designated areas using lift and hand trucks.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Utilized/Operated forklift or pallet truck to load, unload, transport and store goods.
• Sorted and delivered materials to different work areas and staff.
• Reduced safety hazards by maintaining clean and orderly warehouse environment.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

• Observed jail and inmate (males, females and juveniles) activity to maintain order and safety of 100+ inmates and guards.
• Maintained head counts of inmates at all times.
• Aid in the rehabilitation of the inmates.
• Prevented escape of incarcerated inmates.
• Maintained the safety of the public while they were the inside the jail.
• Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
• Recorded facts to prepare reports documenting incidents and activities.
• Conducted searches of individuals, vehicles and premises.
• Checked vehicle equipment for proper functioning prior to use.

• Enhanced security measures by conducting thorough pre-route inspections and maintaining strict adherence to safety protocols.
• Improved route efficiency by analyzing and optimizing driving routes, reducing fuel costs and travel time.
• Maintained a clean driving record in compliance with company standards, ensuring the safe transport of valuables.
• Supported team members by assisting with loading and unloading heavy cargo, minimizing risk of injury and damage to goods.
• Assisted in training new drivers, sharing best practices for armored car operations and safety procedures.
• Communicated effectively with dispatchers to report any incidents or irregularities during transport, contributing to overall situational awareness.
• Adhered to all federal regulations regarding the transportation of valuable assets, promoting legal compliance within the organization.
• Supervised unloading and loading of valuables, cash and important artifacts to verify proper delivery of requested items.
• Guarded valuables and money bags during transfer and receipt to guarantee safe delivery.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Monitored CCTV cameras and alarm systems for security breaches.

• Enhanced facility security by conducting regular inspections and addressing potential risks.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
• Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
• Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
• Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
• Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
• Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
• Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
• Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Conducted routine and emergency head counts.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Enforced rules and regulations to maintain order among inmates.
• Received and inspected mail, property and funds from visitors on behalf of designated inmates.
• Interviewed inmates to obtain information and evidence.