Summary

Overview

Work History

Education

Skills

Timeline

Carlie Hendricks

Virginia Beach,VA

Summary

Detail-oriented individual with exceptional communication and problem solving skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Willingness to learn and tackle new challenges.

Overview

11

11

years of professional experience

Work History

Head Bartender

Texas Roadhouse

04.2013 - Current

Performing opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Trained new bartenders on drink recipes and customer service skills to enhance overall performance.
Resolving customer complaints promptly and professionally.
Following alcohol awareness procedures for preventing excessive guest intoxication.
Handling simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Maintaining secure cash drawers, promptly resolving discrepancies in daily totals.
Ensuring compliance with local alcohol regulations and company policies.
Networking within the local community to build relationships with other businesses and attract new clientele to the establishment.
Adhere to state laws regarding alcoholic beverage services and customer regulations.
Assisted with inventorying beverage stock and bar supplies.

Education

High School Diploma -

Hickory High School

Chesapeake, VA

06.2011

Skills

Staff Training and Supervision
Relationship Building
Attentive service
Cash handling expertise
Taking inventory
Strong Communication Skills

Retaining information
Sales Promotion
Customer service expertise
Highly reliable
Payment Processing
Complex Problem-Solving

Timeline

Head Bartender

Texas Roadhouse

04.2013 - Current

High School Diploma -

Hickory High School