Carlie Hendricks
Virginia Beach,VA
Summary
Detail-oriented individual with exceptional communication and problem solving skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Willingness to learn and tackle new challenges.
Overview
11
11
years of professional experience
Work History
Head Bartender
Texas Roadhouse
04.2013 - Current
- Performing opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes and customer service skills to enhance overall performance.
- Resolving customer complaints promptly and professionally.
- Following alcohol awareness procedures for preventing excessive guest intoxication.
- Handling simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Maintaining secure cash drawers, promptly resolving discrepancies in daily totals.
- Ensuring compliance with local alcohol regulations and company policies.
- Networking within the local community to build relationships with other businesses and attract new clientele to the establishment.
- Adhere to state laws regarding alcoholic beverage services and customer regulations.
- Assisted with inventorying beverage stock and bar supplies.
Education
High School Diploma -
Hickory High School
Chesapeake, VA06.2011
Skills
- Staff Training and Supervision
- Relationship Building
- Attentive service
- Cash handling expertise
- Taking inventory
- Strong Communication Skills
- Retaining information
- Sales Promotion
- Customer service expertise
- Highly reliable
- Payment Processing
- Complex Problem-Solving
Timeline
Head Bartender
Texas Roadhouse
04.2013 - Current
High School Diploma -
Hickory High School
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