Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carlos Ayala

Richmond

Summary

Customer-oriented professional with strong experience in communication, teamwork, and handling high-pressure situations. Skilled in problem-solving and creating positive guest experiences. Proven ability to work efficiently, support team operations, and build lasting relationships that keep customers coming back.

Overview

6
6
years of professional experience

Work History

Acquisition Manager

National Home Buyers
Richmond
01.2025 - Current
  • Managed communication with sellers to negotiate purchase agreements effectively.
  • Controlled cost of purchased supplies and equipment while maintaining adherence to deadlines.
  • Conducted market research to identify potential acquisition targets.
  • Assisted in developing acquisition strategies for residential properties across target markets.
  • Assisted clients in understanding closing procedures and documentation.
  • Coordinated closings with buyers, sellers, title companies, attorneys, lenders, and other parties involved in the transaction.

Fitness Consultant

Gold's Gym
Richmond
03.2024 - 12.2024
  • Educated members on safe and effective usage of gym equipment.
  • Managed daily operations and staff schedules to ensure efficiency.
  • Trained staff on customer service standards and operational procedures.
  • Monitored inventory for supplies and identified maintenance needs.
  • Collaborated with marketing team to effectively promote new classes.
  • Ensured gym maintained necessary equipment for safety and efficiency.
  • Resolved customer complaints promptly while adhering to company policies.

Front Desk Receptionist

Gold's Gym
Richmond
03.2020 - 03.2024
  • Welcomed and assisted visitors with check-in procedures.
  • Managed multi-line phone system to direct calls appropriately.
  • Assisted in handling customer inquiries with professionalism and courtesy.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Server

IHOP
Richmond
03.2022 - 01.2023
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Accurately took orders and communicated them to kitchen staff.
  • Processed cash transactions efficiently, ensuring prompt payment handling.
  • Prepared beverages and served food in accordance with restaurant guidelines.

Education

High School Diploma -

J.R Tucker High School
2910 N Parham Rd, Henrico, VA 23294
05-2022

Skills

  • Contract negotiation
  • Customer service
  • Purchase agreement management
  • Acquisition strategy development
  • Customer relationship management
  • Negotiation techniques
  • Communication skills

Languages

English
Professional
Spanish
Professional

Timeline

Acquisition Manager

National Home Buyers
01.2025 - Current

Fitness Consultant

Gold's Gym
03.2024 - 12.2024

Server

IHOP
03.2022 - 01.2023

Front Desk Receptionist

Gold's Gym
03.2020 - 03.2024

High School Diploma -

J.R Tucker High School

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Carlos Ayala