Carlos Cruz Perez
Manassas
Summary
Developed skills in fast-paced customer service environment, focusing on effective communication and problem-solving. Demonstrates ability to handle multiple tasks simultaneously while maintaining high levels of customer satisfaction. Looking to transition into new field where these skills can be applied and expanded.
Overview
2
2
years of professional experience
Work History
FedEx package handler
Fed ex
Manassas, VA
08.2026 - Current
- Loaded and unloaded packages from delivery trucks, trailers, and conveyor belts, ensuring efficient workflow in fast-paced warehouse.
- Sorted, scanned, and organized packages by destination, contributing to accurate and timely deliveries.
- Lifted, carried, and moved packages of various sizes and weights while following proper safety procedures.
- Maintained an organized and clean work area to support efficient warehouse operations.
- Collaborated with team members to achieve daily productivity goals and meet shipping deadlines.
- Followed company safety guidelines and handled packages carefully to minimize damage.
- Demonstrated reliability, punctuality, and the ability to perform physically demanding tasks while meeting performance expectations
Front Desk Sales Associate
UFC Gym
10.2024 - Current
- Assisted customers with membership inquiries and enrollment processes.
- Managed front desk operations, ensuring a welcoming environment for all visitors.
- Collaborated with team members to improve service delivery and customer satisfaction.
- Resolved customer concerns promptly, fostering positive relationships with clients.
- Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
- Utilized property management software effectively to manage bookings, cancellations, and payment processing.
Education
High School Diploma -
Osbourn High School
Manassas, VASkills
- Goal oriented
- Building relationships
- Teamwork and collaboration
- Customer engagement
- Customer service
- Problem-solving
- Safety compliance
- Time management
- Package sorting
- Warehouse operations
- Team collaboration
- Inventory management
- Physically fit
Languages
- Spanish
- English
Timeline
FedEx package handler
Fed ex
08.2026 - Current
Front Desk Sales Associate
UFC Gym
10.2024 - Current
High School Diploma -
Osbourn High School