Carlos Funes-Rodriguez
Falls Church
Summary
Dynamic and reliable worker and trainer, bringing several years of experience in food handling and customer service, staff development. Proficient in various restaurant positions, with extensive expertise in employee assessment. Respectful, and always looks for a way to make things work as best as possible. Highly motivated worker with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Certified Crew Trainer
South Block
Falls Church
08.2024 - Current
- Constructed and executed training modules enhancing crew member skills.
- Facilitated hands-on training sessions to ensure effective skill acquisition among new employees.
- Provided constructive feedback to crew members to foster a culture of continuous improvement.
- Engaged with crew members to motivate and inspire teamwork and high performance.
- Reviewed and revised training modules to ensure alignment with industry standards and safety regulations.
- Developed and implemented quality assurance processes to measure the effectiveness of training programs.
Camp Counselor
Mt. Aetna Camp
Hagerstown
06.2024 - 07.2024
- Facilitated daily activities promoting teamwork and cooperation among campers.
- Monitored camper behavior and provided guidance to foster positive interactions.
- Communicated effectively with parents regarding camper progress and needs.
- Resolved conflicts among campers through mediation and constructive dialogue.
- Collaborated with fellow counselors to create a supportive camp community.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Recognized and implemented safety standards to minimize incidents or accidents.
Crew member
Wendy's
Merrifield
03.2024 - 06.2024
- Assisted in food preparation by following recipes and maintaining cleanliness in the kitchen area.
- Collaborated with team members to ensure efficient service during peak hours.
- Maintained equipment by performing routine checks and reporting any malfunctions.
- Provided friendly customer service to enhance guest satisfaction and loyalty.
- Executed drive-thru orders accurately while managing multiple transactions.
- Prepared beverages and side items according to standard operating procedures.
- Adapted to changing work demands by shifting roles based on team needs.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Education
Associate of Applied Science - Business Administration And Management
Northern Virginia Community College
Annandale, VA05-2026
Skills
- Communication skills
- Team leadership and supervision
- Multitasking and organization
- Mentorship
- Reliability
- Punctuality
- Conflict resolution techniques
- Time management
- Continuous improvement
- Customer service
- Inventory management and planning
- Merchandise display
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Certified Crew Trainer
South Block
08.2024 - Current
Camp Counselor
Mt. Aetna Camp
06.2024 - 07.2024
Crew member
Wendy's
03.2024 - 06.2024
Associate of Applied Science - Business Administration And Management
Northern Virginia Community College