Carlos Hernandez

At this location, I further advanced my skills in diagnosing vehicles as well as more hands on experience with lots of brakes, suspension and alignments. I also got trained by service advisors, learning how to use applications like ALL Data and Auto Fluent. Here are some of the work I performed.

• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, tire mounting, wheel balancing, and filter replacement.
• Explained estimates and determined repair timelines to manage customer expectations.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Inspected damaged vehicles to estimate repair labor cost and required parts expense.
• Serviced Brakes and Rotors Along with Brake flushes and bled brakes.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
• Investigated customer complaints to identify cause of malfunctions.
• Specialized in front and rear end alignment

AT this location, I learned The breakdown of servicing Each vehicle and why they needed different maintenances. I Started Topside of the vehicles which consisted of topping off all fluids, inspecting drive belt conditions as well as batteries. And learning how to identify leaks and worn out parts. From there i moved on to bottom side, where my main task was to replace the oil drain plug along with the filter. I also learned how to do fluid exchanges with different transmissions and differentials. I also worked at the window, selling different services to customers based off mileage and the vehicles condition.

During my year working at Valvoline, I was taught important skills working with automotive along with working with a team.

• Restocked workstations with supplies and food display cases with fresh selections
• Prepared cheesesteak's on the grill
• Learned great customer service skills
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.