Carly Clohan
Fredericksburg
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
12
12
years of professional experience
Work History
Owner
CC's Cookies
Fredericksburg
11.2023 - Current
- Coordinated marketing efforts through social media to promote special events and products.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
- Ensured compliance with food safety regulations and health codes in the kitchen area.
- Completed administrative tasks such as scheduling, budgeting, and customer inquiries.
Front Desk Receptionist
Burn Boot Camp
Bethlehem
01.2024 - 03.2025
- Streamlined front desk operations to facilitate smooth member check-ins and inquiries.
- Enhanced member satisfaction through personalized service and effective communication.
- Coordinated schedules and maintained accurate records for seamless gym operations.
- Promoted community engagement through fitness events and wellness programs.
Medical Receptionist
Fredericksburg Orthopedic Associates
Fredericksburg
10.2015 - 07.2016
- Handled data entry and phone communications, improving patient service.
- Maintained organized medical records and ensured compliance with privacy regulations.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Greeted and checked in patients, updating patient information in computer system.
Assistant Manager
Crave Frozen Yogurt
Fredericksburg
03.2013 - 10.2015
- Assisted in managing daily operations of a busy frozen yogurt shop.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Ensured compliance with health and safety regulations in food handling practices.
- Maintained cleanliness and organization of the shop for a welcoming environment.
Education
Bachelor of Arts - Criminal Justice
Southern New Hampshire University
Hooksett, NH08-2026
Associate of Applied Arts - General Studies
Germanna Community College
Spotsylvania, VA01.2014
Skills
- Microsoft Office expertise
- Microsoft Teams proficiency
- Outlook management
- Scheduling coordination
- Data entry accuracy
- Customer service excellence
- Operations management
- Office administration
- Attention to detail
- Team collaboration
- Conflict resolution skills
References
- Autumn, Gehl, +1 (770) 377-1360, Burn Boot Camp
- Heather, Smoak, 7062554908, Burn Boot Camp
Timeline
Front Desk Receptionist
Burn Boot Camp
01.2024 - 03.2025
Owner
CC's Cookies
11.2023 - Current
Medical Receptionist
Fredericksburg Orthopedic Associates
10.2015 - 07.2016
Assistant Manager
Crave Frozen Yogurt
03.2013 - 10.2015
Bachelor of Arts - Criminal Justice
Southern New Hampshire University
Associate of Applied Arts - General Studies
Germanna Community College
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